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Assistant Manager
2 weeks ago
We are seeking a self-motivated professional to take on the role of Assistant Manager at our Hotel in Auckland.
Key tasks of the position will include:
Housekeeping Management
- Assess daily housekeeping needs, including room cleaning, public areas, and laundry services.
- Allocate duties to housekeepers, ensuring tasks are distributed efficiently based on workload and hotel occupancy.
- Oversee the daily activities of housekeeping staff, ensuring that rooms and public areas meet the hotel's cleanliness standards.
- Coordinate with other departments to coordinate housekeeping activities and hotel operations.
- Ensure timely room turnovers to meet guest check-in requirements.
- Maintain attendance records for all housekeeping staff and ensure accurate tracking of hours worked.
- Prepare and manage rosters to ensure proper staffing levels, covering peak periods and accommodating staff leave requests.
- Train and enforce safety protocols, including proper use of cleaning chemicals, equipment, and personal protective gear.
- Regularly monitor compliance with safety regulations to ensure a safe working environment for staff and guests.
- Plan improvements and implement changes to enhance housekeeping efficiency and service quality.
- Address any grievances or concerns the housekeepers may have, ensuring they are addressed in a fair and timely manner.
- Maintain an open and supportive relationship with the housekeeping team to promote a positive work environment.
Facilities Management
- Manage and implement preventive maintenance schedules for hotel systems including HVAC, electrical system, Fire safety system, Appliance check
- Coordinate with external contractors for troubleshooting and maintenance works.
- Ensure that all systems and facilities are functioning efficiently by identifying and addressing issues promptly.
- Maintain and update records of maintenance activities warranties, and service contracts.
- Ensure compliance with health and safety regulations, including conducting regular inspections.
- Manage energy efficiency initiatives and sustainability projects for the hotel.
To be successful in this role you will need to:
- Have a Bachelor degree in Hospitality and a minimum of 3 years of relevant work experience in housekeeping
- Health and Safety conscious
- Excellent communication skill - both written and verbal
- Ability to deliver exceptional service standards
If this sounds like the ideal opportunity you are looking for, please do not hesitate to apply
