Chapter Lead

**We are Woolworths Group**

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
- Make a real impact across the entire Woolworths NZ business
- Empower and inspire a talented community of Business Analysts
- Competitive base salary + bonus + flexible working + grocery discount + other group benefits.

**Ready to make an impact? We are
We’re a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

**About the Role | Mō te Tūranga
The Chapter Lead is a capability expert and provides leadership & coaching for their Chapter members. Their primary function is to build the relevant capability through development & career progression, ensuring team engagement. They are also responsible for developing relevant tools, frameworks & best practices.

Joining our talented team, you’re responsible for nurturing Chapter members; providing professional development and coaching, and ensuring wellbeing and engagement through line management support. Our Business Analysts ensure squads have a shared understanding of all relevant nuances of initiatives, and work with squads to find and deliver solutions that are technically feasible and viable for our business.

The focus of this Chapter Lead role is to support and build Business Analysis capability for Woolworths’ business in NZ.
- Ensure the work carried out by Chapter members is of a high standard and in line with best practice as defined by the Chapter and Practice
- Facilitate Chapter meetings & events
- Cross-Chapter collaboration and communication within Woolworths NZ and Group
- Provide a safe environment for Chapter member collaboration and knowledge sharing
- Advocate for the Chapter and raise awareness of Business Analysis within the business
- Support and co-build career development plans with Chapter members
- Create an amazing experience for Chapter members throughout the complete employee lifecycle
- Enable transparency on the performance and effectiveness of the Chapter
- Work with Tribe Leads to provide capability forecasting and people planning for upcoming quarters
- Lead recruitment of capability needs for Squads & Tribes, and coordinate onboarding for new Chapter members

**About You | Mōu
We're looking for an experienced Senior Business Analyst, BA Manager or Chapter Lead who enjoys coaching and building capability to enable teams to deliver innovative solutions.

To succeed in this role you will:

- Have a proven toolkit in the craft of Business Analysis
- Be comfortable operating in complex and fast-paced environments
- Know what it takes to lead a team of Business Analysts with confidence
- Be an advocate for fully-empowered product squads
- Know how to build trusted stakeholder relationships
- Be a confident coach, helping others embed great practices

**Our Benefits | To Tatou Painga
- Genuine flexibility in how and where you work
- Ongoing development within an ANZ team and access to COE/specialist career opportunities
- Grocery discount card and discounted online shopping delivery
- Banking and insurance (health, life etc) discounts
- Global and local career opportunities

**Working with Woolworths NZ | Me mahi tahi tatou ki Woolworths NZ
With over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day.

We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week.

We embrace diversity of thought and love to take on challenges with a pragmatic