Products and Practice Specialist, Wellington

**About us**

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

**Products and Practice Specialist - Youth Service, Wellington**

Shape the future of Youth Services across Aotearoa.

We're looking for an experienced and passionate Products and Practice Specialist to lead and support the development, delivery, and continual enhancement of training solutions for Youth Service providers nationwide.

You'll play a critical part in equipping youth coaches and service providers with the skills, knowledge, and tools they need to deliver high-quality, effective services to taiohi (young people). From onboarding to targeted development, you'll create and refine training that aligns with MSD's policies, operational requirements, and best practice standards.

You may already have youth development experience and ideally would be familiar with MDS's product and services.

**Ko te mahi / What you'll be doing**:
Designing, coordinating, and delivering innovative training programmes-both online and in-person.

Supporting the onboarding and ongoing capability development of Youth Service providers.

Monitoring training impact through data and feedback and implementing continuous improvement.

Collaborating across MSD and with external partners to align training with wider learning frameworks.

Embedding te ao Maori into our training design and delivery.

Building strong, trust-based relationships with regional teams, providers, and internal stakeholders.

**Ou pumanawatanga / What you'll bring**:
Expertise in training development and facilitation, ideally within government, social services, or youth-focused sectors and/or an understanding of MSD products and services

Strong analytical and planning skills-able to use data and insight to inform training solutions.

Proven relationship-building skills and experience working collaboratively across diverse groups.

A proactive, flexible mindset with excellent written and verbal communication.

A commitment to te Tiriti o Waitangi and capability in engaging with whanau, hapu and iwi.

This is a unique opportunity to lead meaningful capability development that will directly impact the lives of young New Zealanders. If you thrive in a role that mixes strategic thinking, practical delivery, and people-focused collaboration, we want to hear from you.

realising the dreams and aspirations of youth

tau awhitia te taiohi, ka puta ki te wheiao

**Position Description**

Product and Practice Specialist position description

**How to apply**

**Note**: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.

**Closing date: 19 June 2025**

**Salary range: $78,222 to $84,398**

**Joining us**

Joining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.