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Technical Product Owner
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New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 16,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.
We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver and achieve long-term change.
**Technical Product Owner - Radio Communications**
- **Based at Lambton Quay Wellington**
- **Permanent/Full Time**
- **NAV**
- **JR - 5266566**
**E tu ki te kei o te waka, kia pakia koe e nga ngaru o te wa.**
- Stand at the stern of the canoe and feel the spray of the future biting at your face _
**Mo te tunga | About the role**
The Public Safety Network (PSN) programme delivers critical communication capabilities that support essential services across multiple agencies. It is replacing Emergency Services' radio networks with modern, resilient systems to enhance frontline service delivery and ensure safety and wellbeing outcomes for New Zealanders. PSN sits within ICT, reporting to the Director Service Operations and the Chief Information Officer as Agency Responsible Owner.
The Technical Product Owner (TPO) - Radio Communications leads the radio product team, focusing on the operational effectiveness of the Police Radio Network, including devices, coverage, resilience, and interoperability. The role manages the product backlog, oversees end-to-end development, and defines product vision aligned with customer needs and future priorities. It plays a key role in the PSN Police Programme (PSN-PP), ensuring capabilities meet business needs and deliver benefits to Police, partners, and communities.
Working closely with the PSN-PP team, the TPO provides leadership, stakeholder engagement, and service oversight for LMR network services and related devices. Initially supporting PSN-PP within ICT Services, the role transitions to ICT Architecture and Infrastructure after the first region (Canterbury) moves to the new network, while continuing support until all districts transition.
The TPO offers strategic and technical leadership for Police's national radio infrastructure, ensuring alignment with policing goals and ICT standards. Responsibilities include stakeholder engagement, service oversight, system architecture, risk management, resource planning, and continuous improvement to deliver reliable, future-ready radio services.
**Key Accountabilities**:
- Ensure health and safety compliance and embed wellbeing into planning, training, and operations.
- Identify hazards, reduce risks, and monitor incidents while encouraging near-miss reporting.
- Lead lessons-learned reviews and manage preventative health initiatives, including return-to-work support.
- Collaborate with PSN leaders and providers for resource planning and delivery performance reviews.
- Set clear goals, provide tools, and monitor staff performance effectively.
- Maintain training plans and support capability development for team growth.
- Promote a culture of open communication, collaboration, and respect.
- Manage HR tasks such as leave, contracts, and weekly task allocations.
- Develop and maintain long-term radio infrastructure strategy and architecture.
- Define and communicate product vision in partnership with the Product Manager.
- Prioritise backlog and maintain a roadmap aligned with business needs.
- Ensure stakeholder alignment and support integration of new products with relevant teams.
- Guide and resource the product team for successful delivery.
**He aha taau e kawe mai | What you'll bring**
Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.
- Ability to lead cross-functional teams, foster strong relationships, and influence outcomes while promoting collaboration across all levels.
- Deep product knowledge and understanding of user needs, combined with proficiency in digital tools and environments.
- Skilled in Agile methodologies, including sprint planning, stand-ups, reviews, and retrospectives, with capability to monitor success through key performance metrics.
- Strong communication skills for aligning product backlog with business objectives, facilitating workshops, and delivering clear written and verbal updates, including training.
- Ability to analyse complex issues, implement practical solutions, and develop consistent standards and methodologies for centres of expertise.
- Provide your feedback on BizChat
**Whakaritenga motuhake | Special requirements**
This role is **Strategic People Leader**level. You can refer to Indicators for Success for further information on the r
