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Technology Business Operations Coach

2 weeks ago

Auckland City, New Zealand Pax8 APAC Full time

No matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia.

Culture is important to us, and at Pax8, it's business, and it **IS** personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

**Position Summary**

The Technology Business Operations Coach (Executive Coach) ensures the Partner experience is the best possible following company processes and procedures. This position requires a high level of independence and strong client service and skills. Organisational ability is also important to keep track of all tasks. Accurate and timely tracking their work, and related documentation including timesheets is required. They must keep up with industry trends, Pax8 marketplace solutions, technology solutions for Partners and modern business practices.

**Essential Responsibilities (includes, but is not limited to)**:

- Conducts 1:1 coaching sessions for a diverse set of partners and maintains high level relationships.
- Facilitates Group Coaching Sessions.
- Creates and Delivers Instructor Led Training.
- Identifies valuable partner facing content and shares it via LinkedIn and YouTube.
- Create resources for use in the LMS, Coaching, Group Coaching, and Instructor Led Training.
- Documents time spent and results achieved during partner facing activities.
- Train and Mentor peers (example: Partner Education Specialists).
- Attend and Present at Local Industry Events.

**Ideal Skills, Experience, and Competencies**:

- At least seven (7) years of experience in a management role of an SMB Technology Business.
- Experience in Strategic Frameworks like EOS, OKR, StratOp, Gazelles etc.
- Experience with PSAs and Other Tools for IT providers.
- Strong organizational, presentation, and client service skills.
- Skill in strategic planning with an ability to think and plan ahead.
- Experience with planning and preparing written communications.
- Experience leading people and getting results with a strong client orientation.
- Willingness to attend industry events.
- Ongoing self-training to preserve professional viability is a must.
- Ability to develop people to meet both their career goals and the organization's goals.
- Ability to paint a compelling picture of the vision and strategy that motivates others to action.
- Ability to handle conflict situations effectively, with a minimum of noise.
- Ability to see ahead to future possibilities and translate them to breakthrough strategies.

**Why join Pax8?**

Well here are a few points of how we value our greatest assets:

- At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year AND YES, the 2 weeks are available from your first day
- In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens, and also for tax time too
- Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey
- Connecting with our community is important - which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.

**About Us**:
Pax8 is the leading value-added cloud-based SaaS marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favourite place to buy cloud products.