Current jobs related to Advisor - IT Service Delivery - Hamilton - Te Wananga o Aotearoa
-
Delivery Driver
1 week ago
Hamilton, New Zealand Service Foods Full timeWith a commitment to excellence, we take pride in delivering fresh and sustainable products to our valued customers. As we expand our operations, we are looking for dedicated **Delivery Drivers (Class 2) **to join our team to **work on a casual, on call basis.** **As a Delivery Driver at Service Foods, you will play a vital role in ensuring our customers...
-
Service Advisor
3 weeks ago
Hamilton, Waikato, New Zealand Glenview Luxury Imports Full timeGlenview Luxury Imports is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Large Auto Dealership is looking for experienced,...
-
Customer Service Advisor
1 week ago
Hamilton, Waikato, New Zealand Albany Toyota Full timeJoin to apply for the Customer Service Advisor role at Albany Toyota1 week ago Be among the first 25 applicantsJoin to apply for the Customer Service Advisor role at Albany ToyotaGet AI-powered advice on this job and more exclusive features.Full TimeApplication Closes 12 Jun 2025Waikato - Hamilton CityCustomer Service RepresentativeOur Hamilton flagship...
-
Service Advisor
6 days ago
Hamilton, Waikato, New Zealand Muster Limited Full timeWe have an exciting opportunity for a Service Advisor in Hamilton.Join a leading, high-tech franchise known for premium vehicles and top-tier customer service.You'll drive a full-circle aftersales experience in a sleek, multi-brand service centre that sets the standard in the industry.Applicants must have solid experience as a Service Advisor.Strong time...
-
Advisor Victim Services
1 week ago
Hamilton, New Zealand New Zealand Government Full timeFantastic opportunity to join the Victim Services team and work proactively and meaningfully across internal and external stakeholders and be part of a professional community of practice. - Permanent position based in central Hamilton. New Plymouth may be considered. - Starting salary range of $90,114 to $94,929. - Must be able to travel across regions to...
-
Customer Service Advisor
1 week ago
Hamilton, Waikato, New Zealand Albany Toyota Full timeJoin to apply for the Customer Service Advisor role at Albany Toyota1 week ago Be among the first 25 applicantsJoin to apply for the Customer Service Advisor role at Albany ToyotaGet AI-powered advice on this job and more exclusive features.Full TimeApplication Closes 12 Jun 2025Waikato - Hamilton CityCustomer Service RepresentativeOur Hamilton flagship...
-
Field Services Engineer
2 weeks ago
Hamilton, New Zealand DDS IT Full time**Introduction**: Join Our Team of Exceptional Rockstars as an IT Field Services Engineer in Hamilton! Work with NZ iconic brands Great Company culture Permanent full-time role About DDS IT Our culture starts and ends with our people. We are a successful IT Services business with an eye on the future, having grown to 100+ staff across New Zealand. Our...
-
Service Advisor
2 weeks ago
Hamilton, Waikato, New Zealand MUSTER LIMITED Full timeWe have an exciting opportunity for a Service Advisor in Hamilton. Join a leading, high-tech franchise known for premium vehicles and top-tier customer service. You'll drive a full-circle aftersales experience in a sleek, multi-brand service centre that sets the standard in the industry.Applicants must have solid experience as a Service Advisor. Strong time...
-
Service Delivery Manager
1 week ago
Hamilton, New Zealand Datacom Full timeThe Role The Service Delivery Manager is responsible for working with customers, the Datacom Customer Group and across Datacom to organise and progress delivery of a wide range of solutions from traditional IT Outsourcing Services to Cloud, Cyber Security, Digital Platforms and Applications Day to day tasks will include such things as working with services...
-
Customer Service Advisor
6 days ago
Hamilton, New Zealand Toyota Full timeOur Hamilton flagship store has had a position become available, and we're currently looking for a |#Service Advisor#| to join us on the next phase of our journey here at Ebbett Toyota and Lexus of Hamilton. Previous experience in the automotive industry would be an advantage, specifically a Technician or someone with a pre-trade qualification. However, we...
Advisor - IT Service Delivery
3 weeks ago
**Newly created role that’ll determine and implement IT service excellence for our kaimahi (employees).**:
- ** Lead business continuity planning and major incident management.**:
- ** Free health and life insurance, generous leave provisions plus additional leave based on length of service, free car parking.**:
- ** A whanau-friendly workplace with flexible work arrangements and work-from-home option.**
**About us**
Te Wānanga o Aotearoa (TWoA) is New Zealand’s second largest tertiary institution, and we’ve been providing transformational education opportunities to New Zealanders for over 35 years. Our vision of **‘Whānau transformation through education’** drives our commitment to being at the forefront of tertiary education underpinned by Māori culture and values.
Ko ngā uara (our values) are woven throughout the actions we take to achieve great outcomes for our tauira (students) and kaimahi (employees):
- ** Te Aroha**:Having regard for one another and those for whom we are responsible and to whom we are accountable.
- ** Te Whakapono**:The basis of our beliefs and the confidence that what we are doing is right.
- ** Ngā Ture**:The knowledge that our actions are morally and ethically right and that we are acting in an honourable manner.
- ** Kotahitanga**:Unity amongst iwi and other ethnicities; standing as one.
**About the role**
The **Advisor - Service Delivery** will lead the development of service excellence, and will contribute significantly to ongoing service management, including holding the primary lead role for development and ongoing execution of Change, Problem, and Major Incident Management.
The Advisor role will be a collaborative bridge between Taupārongo (IT) and other kaimahi (staff) and will provide coaching to Service Operations and other Wānanga staff to enhance effective and efficient provision of service to all kaimahi. Additionally, this role will lead Disaster Recovery and Business Continuity Planning, provide project coordination support and assist with service reporting. With a sound understanding of the needs of our varied stakeholders, the role will assist in turning user requirements into actionable mahi, and will have significant responsibility in holding external providers and internal teams to account for timely, quality delivery of outcomes.
**About you**
In this role, your proven experience in service desk management, the ITIL framework, and incident/problem resolution will mean you’re familiar with the technical challenges and opportunities in this space as you develop a roadmap for service excellence. You’re expertise in information technology will also span infrastructure, security and data management, and you’ll be familiar with disaster recovery and business continuity planning and execution.
As the conduit between Taupārongo and our kaimahi, you’ll be a strong relationship builder, someone who’s easily able to build rapport with others, and you’re able to communicate technical information and solutions in a way that is easily understood by people with varying digital capability.
As a kaupapa Māori organisation, your willingness to participate in cultural activities and develop an understanding of Āhuatanga Māori (values, culture and tikanga) is desirable.
Share
