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Platform Capability Lead, HR/property/enterprise

2 weeks ago

Wellington City, New Zealand New Zealand Government Full time

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We develop social policy and provide advice to government and work with and help fund providers in the community. We also deliver social services and assistance, including income, employment and housing support, to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner we work towards supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations. We aim to acknowledge and be guided by Te Tiriti o Waitangi, and to pursue the following values in our work:
**Manaaki - **We care about the wellbeing and success of people
**Mahi tahi - **We work together, making a difference for communities
**Whānau - **We are inclusive and build a sense of belonging and place
**Tika me te pono** - We do the right thing with integrity

**Tō tūranga i roto i te Manatū - Your place in the Ministry**

The Improvement, Systems and Technology Group (IST) collaborates and enables MSD people(staff) and partners with effective technology and expertise so that;
- New Zealanders can access essential support and social services
- MSD can respond fast to Government direction, policy settings, emergency events, and changing public needs
- MSD can improve its services by enabling modern and digital capabilities to become a more responsive organisation

IST also supports Whaikaha - Ministry of Disabled People, Mana Mokopuna - Children and Young People's Commission, the Social Wellbeing Agency and Oranga Tamariki - Ministry for Children.

IST is transforming and organising itself into a platform and capabilities model for delivery of business services with newly established platform teams requiring passionate, driven, and experienced technology leaders to pave the way and support MSD's transformation.

Platform teams are closely supported by Practice teams who help foster continuous improvement, learning, collaboration, and building our people expertise.

We want to improve the quality of our services and solutions by ensuring our platform teams are responsive to the needs of our business. This means:

- Enabling Delivery excellence; making significant improvements in the way we work to take friction out of the system, mature our processes, tools, and lift the expertise of our people and teams

It's an exciting time to join us. We are looking for talented individuals and leaders who are experienced in managing business, people, and technology change, and can face up to the challenges of transitioning from a heritage technology landscape to more modern technology implementations.

**Tēnei tūranga | About the role**

MSD's transformation strategy brings with it newly established opportunities for Platform Capability Leads to join the Improvement, Systems and Technology group. We are looking for platform capability leads in the following areas:

- Digital Channels Platform
- Client Management Platform
- Integration and Data Platform
- Corporate Platform
- Delivery Assurance Platform

Tasked with the responsibilities of leading IST team engagement in collaboration with business stakeholders to define capabilities required to be enabled by platforms. This involves understanding business strategy and priorities, needs assessment and business requirements, proposing high quality technology solutions, estimating work, and aligning prioritised work into IST delivery commitments.

Reporting to Platform Managers, Platform Capability Leads work closely with the Director of Portfolio Engagement and corrals the support of wider IST team members such as platform architects, delivery leads and delivery teams to ensure IST's engagement with service portfolio is well represented with the right talent, organised, and fosters a collaborative culture to solve problems. They are also pivotal in supporting the Platform Manager to develop platform strategies and investment roadmaps in alignment to IST Strategies.

Additionally, having Platform Capability Leads working closely with the business ensures that the platforms are designed and evolved based on actual business needs, promoting a user-centric approach, enablement of reusable capabilities across the IT landscape and ensuring IST architect and design technology solutions that scale over time and removes technical debt.

Platform Capability Leads bring a strong blend of business and technical engineering skills to their work, with a strong background of delivery planning and management; including demand management, workforce planning, delivery prioritisation, partner relationships management and financial acumen to manage budgets and cost recoveries.

**Takohanga tuhinga o mua | Key accountabilities and deliverables**

**The role will be accountable for**:

- Engaging and aligning business with business stakeholders to deliver responsive an