Technical Trainer

2 weeks ago

Auckland City, New Zealand Integrated Control Technology Full time

**Location: Auckland, New Zealand**:
**Role Type: Permanent, Full-time**:
This will be a key role, responsible for the presentation of high quality, engaging training material to the security and access control industry.

**Key Responsibilities**
- Plan, facilitate and present training courses on a regular basis within NZ and other regions as required
- Maintain a training calendar to enable customer visibility of upcoming courses
- Involvement in creation of new training content with the Technical Training Content Manager
- Liaise with all trainers globally to ensure consistent high training standards are maintained
- Work with the sales team and Technical Training Content Manager to create, organize and present introductory courses aimed at staff
- Assist with setup, and attend local and international trade shows to promote ICT and its products as required
- Assist in driving client knowledge base to ensure key information regarding products is widely available
- Provide high-level technical knowledge and positive representation of ICT products and solutions to customers; an active advocate
- Communicate product feature requests and improvements and provide customer feedback to Technical Support
- Provide ‘train the trainer’ sessions for authorised distributors
- Identify sales opportunities

**We are looking for the following skill set along with a current passport**
- Excellent communication and presentation skills
- Outgoing, passionate and persuasive personality with outstanding customer service ethics
- Proven technical aptitude with strong analytical skills and a high level of initiative
- Self-directed, capable of managing multiple tasks, projects and priorities autonomously and collaboratively
- Exceptional time management and organizational skills
- Attention to detail and good follow through

Only applicants with the right to work permanently in New Zealand will be considered for this position. Successful applicants will be required to consent to police checks.

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