Senior Companion Animal Territory Manager

The Territory Manager will be responsible for the day-to-day management and sales to vet clinic and pet retail accounts, as well as maximising relationships and growing sales across the company’s product range within a designated territory. The Territory Manager is based in field within their defined territory and reports to the Regional Sales Manager/Sales Lead.

Our Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in Field Sales Teams and play a critical role in supporting our customer centric business model.

**WHAT YOU WILL DO**

Your responsibilities will include, but are not limited to:

- Achieve sales targets and activity levels for assigned territory and products.
- Develop and implement territory plans to achieve sales targets, regularly revising activity against achievement.
- Build and maintain effective working relationships with customers and clients e.g. Veterinarians, Vet Nurses, Store Managers, Field Representatives, Veterinary Technicians, Business Managers, etc.
- Utilise technical services team within territory to influence customers and clients to assist in delivery of technical messaging and drive sales.
- Leverage strong business relationships to deliver business results.
- Identify customer needs and clearly communicate how our Animal Health products and services can provide solutions.
- Effectively articulate the value of our Animal Health products verse other treatment options.
- Identify and participate in all defined promotional tactics with the goal of maximising sales.
- Provide technical and sales training to wholesalers and customers to ensure accurate messaging is being transferred to the end user.
- Ensure product complaint investigation, pricing queries, compliance issues and follow up requests are executed appropriately and within required timelines.
- Provide corporate sales presentations to relevant consumer groups, customers and wholesalers as required.
- Regularly analyse customer data (through MAXX and other sources) to assist with territory, customer and pre-call planning, and the identification and targeting of high value customers.
- Record customer interactions within CRM systems (e.g. MAXX) to inform next call objectives, and to assist in building a single view of the customer to inform marketing strategies and tactics.
- Maintain a high level of product knowledge, as well as a broader understanding of Animal Health issues.
- Maintain a high level of product knowledge for competitor products to ensure appropriate positioning of our Animal Health products.
- Maintain an active interest in improving selling skills, including Aslan Other Centered Selling and key account management principles.
- Ensure effective communication across the sales and marketing team, share knowledge and participate positively in sales team meetings and marketing-initiated forums.
- Monitor competitor activity, developing action plans to counteract within territory.
- Keep Regional Sales Manager/Sales Lead informed of competitor activity via regular reporting.
- Ensure all business activity complies with all relevant Acts, policies and procedures.

**WHAT YOU MUST HAVE**

To be successful in this role, you will have:

- Tertiary business or science degree preferred.
- Demonstrated commercial success in a sales role essential.
- Intermediate knowledge of Microsoft Office package (Word, Excel, PowerPoint) and other technologies (e.g. iPad) essential.
- Key Account experience would be helpful.
- Knowledge of the animal health industry would be beneficial.
- Ability to build long term relationships.
- Ability to convey technical information in a manner easily understood.
- High level of flexibility and resilience.
- Negotiation and influencing skills.
- Ability to problem solve in a logical manner.
- Excellent written and oral communication skills including audio visual presentations.
- Excellent organisational skills and timeliness in responding to customer needs.
- Ability to work well with others, demonstrating collaboration and inclusive behaviours.
- Self-starter with initiative who works well with mínimal supervision.
- Ability to make decisions on a day to day basis concerning normal activities.
- Availability to travel on a regular basis across the defined territory and for internal & external meetings from time to time.

Our Animal Health Division is the global animal health business unit of our company dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them.

Through our commitment to The Science of Healthier Animals®, we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest extensively