Business Coordinator

2 weeks ago

Rotorua, New Zealand Bupa Full time

Provide support to the General Manager in all areas of administration.

Bupa is one of New Zealand’s leading healthcare providers with a strong commitment to helping people across the globe live longer, happier, healthier lives. We believe in thinking big to achieve big things that will transform our business and the impact that we have in the world. In New Zealand, we are making a difference through our 48 care homes and 37 retirement villages.

**About the Role**

We have a wonderful opportunity for a permanent full time Business Coordinator to join The Gardens Care Home and Retirement Village. The Business Coordinator is responsible for the business administration function, providing support to the General Manager in all areas of administration with a particular focus on cost control and occupancy, finance, and systems. You’ll be expected to provide comprehensive and efficient financial, administrative and reception support to the General Manager, residents and relevant support teams of Bupa in New Zealand.

**Key responsibilities will include**:

- Performing all areas of business systems administration within the Care Home a
- Resident Administration: inquiries, admissions resident agreements and associated documentation and financial file, handling queries and escalating when necessary
- Care Home and Village Staff: Rostering, through entering provided information into the rostering system and providing input into unplanned leave replacement
- Payroll: preparations and reconciliations, investigating and escalating payroll queries as required, managing staff leave, ensuring all HR files are complete
- Financial: perform all financial transactions including petty cash, receipting and banking.
- General Administration, and day-to-date line management of the receptionist

**About you**

We are looking for someone with an engaging and collaborative style, to work closely with the General Manager and leadership team at Foxbridge Care Home and Retirement Village. You’ll need strong finance and business administration skills, with a keen eye for detail. In addition, people skills are a must as you will work closely with residents, their families, and our staff.

**To be considered for this role, you'll need to have**:

- A Finance or Business Administration degree/qualification
- Minimum of 5 years’ previous work experience in a finance and/or office administration role, preferably with some supervisory experience
- Process improvement experience (preferably using a project methodology like lean/six sigma/Prince 2)
- Excellent Microsoft Outlook, Word and Excel capability
- Attention to detail that’s second to none
- Evidence of excellent time management and organisational skills
- Excellent communication skills
- Evidence of excellent customer service capability, including the ability to demonstrate an emphatic attitude when dealing with residents and relatives

In addition, some knowledge in aspects of the aged care industry and legislation would be useful.

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