Complex Discharge Coordinator

**Complex** **Discharge** **Coordinator - Registered Nurse**
- Rotorua Hospital
- 8am - 4.30pm daily
- Permanent

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

**About the Role**

The Complex Discharge Coordinator’s (CDC) primary role is to facilitate and coordinate safe and timely patient flow of complex patients from the point of acceptance into the service through to discharge. The role requires effective interdisciplinary communication and collaboration with patients, family/whānau, Te Whatu Ora Taranaki internal staff and external organisations.

The position will ensure that patients who are deemed complex in nature receive timely, coordinated and proactive clinical interventions and robust discharge planning in order to facilitate efficient and patient-centred discharges. The role will include coordination of patient care across the continuum from pre-hospital admission to discharge from hospital services.

The role will deliver and ensure a high quality, patient focussed service with a strong emphasis on efficient, high quality and cost-effective patient pathways, decreasing length of stay, optimal bed utilisation and effective discharging before 11am. The role requires a significant coordination component including facilitation of management plans and multidisciplinary meetings.

**About you**

You will be an experience competent nurse with:

- Current APC
- Demonstrable understanding of and commitment to discharge planning and coordination
- Excellent interpersonal and ability to engage in effective communication
- Proven leadership & time management combined with adaptability and flexibility
- Ability to resolve conflict
- Ability to effectively engage and liaise with a multitude of internal and external service providers
- Excellent organisational skills regarding coordination of patient care.
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**About the Team/Service/ Location**

This role requires an experienced nurse capable of coordination of patient flow, quality of patient pathways and discharges for complex patients. The Complex Care Coordinator role is critical to ensure excellent service provision. It is a a member of the Senior Nursing team, contributing to collaborative team work, and individual responsibility for generating and maintaining accurate data.

Health New Zealand |Te Whatu Ora Lakes provides healthcare from its two modern and progressive general hospitals in Rotorua and Taupo, New Zealand. The Lakes district is becoming the lifestyle destination of choice and is well known for its many outdoor recreational activities, family friendly beaches, and a growing multi-cultural community. Working at Health New Zealand Te Whatu Ora Lakes provides a great opportunity to balance an amazing lifestyle with a rewarding professional experience.

As well as a supportive, inclusive and diverse work environment, Health New Zealand |Te Whatu Ora Lakes offer competitive salary, free staff parking, fee flu vaccination, discounts (with local businesses), and access to Employee Assistance Program.

Know more about living and working at the Lakes district

**Salary range**

$114,025 to $162,802 pro-rated to hours worked

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**Working for Health New Zealand**

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

**Our commitment to equity, diversity and inclusion**

**How to Apply