Training Manager

**About Us**:
We pride ourselves on our culture - The Assetlink Way.

We have one of the country’s most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment.

We are Assetlink, a facilities services provider that specialises in commercial and retail cleaning around New Zealand.

**The Role**:
We're looking for an experienced and motivated individual to join our Auckland Airport team as the Training Manager.

If you have leadership commercial cleaning experience and would like to be part of a team that makes a difference, then we would love to hear from you

**Key Responsibilities**:

- Analysing existing and future learning and development needs on an organisational, team and individual basis across the whole organisation.
- Analysing requirements for monitoring and managing the learning and development function based on operational requirements and compliance with current and planned certifications.
- Developing training manuals and other training aids. Maintain standard practice manuals and prepare and issue training handbooks, bulletins and similar publications as required.
- Delivering training courses including accredited courses across a broad range of areas, some of which include customer service, management, work, health safety and hard skills for cleaning and other frontline areas.
- Overseeing and evaluating internal and external training programs to ensure training is delivered to an accredited standard.
- Contributing to the leadership development program for our management team.
- Liaising with other companies, training organisations and associations to monitor training developments and new courses.
- Liaising with colleagues on training options including government and tertiary systems and courses, and other training pathways.
- Contributing to the development of in-house Cert III Cleaning training and assessment and deliver program across the organisation.
- Maintaining training records and documentation, report on compliance to management.
- Delivering Company Inductions as required.
- Consulting with Assetlink clients (e.g. Auckland Airport) in relation to training requirements.
- Ordering and issuing of all staff uniforms.
- Driving and maintaining the integrity of Customer Experience Program (CXP)
- Leading, developing and contributing to all Toolbox talks.

**Role Requirements**:

- Certificate IV in Workplace Training & Assessment
- Certificate III Cleaning Operations
- A qualification in Business Management will be highly regarded.
- Demonstrated experience as a Training Manager
- Knowledge of current technology to support learning and development is essential.
- Experience in both corporate and blue-collar environments preferable.
- Experience in training people with multicultural backgrounds and people with English as a second language, will be highly regarded.
- Strong understanding of adult learning principles and instructional design methodologies.
- Some familiarity with People & Culture and Work Place Health & Safety processes.
- Understanding of FM business to deliver hard skills training with credibility
- Understanding of traineeship programs and Real Time Operation Systems (RTOs).
- Excellent verbal and written communication and presentation skills.
- Microsoft Word, PowerPoint and Excel and generally IT savvy skills.
- Ability to collaborate effectively with diverse teams and stakeholders.
- Must have a valid work right in New Zealand

**What we offer you**:

- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- Career development
- A family-oriented culture
- Free uniform
- Onsite parking

If you're a highly motivated, enthusiastic individual with a commitment to providing excellent service and would like to be part of a key onsite team, we’d love to hear from you, **’.**
- In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process._

**_ Assetlink's Diversity Commitment_