Wairarapa Train Manager
2 weeks ago
**Job No**:Ad-4267
**Work Type**:Full Time
**Location**:Wellington
**Categories**:Train
**Key Responsibilities include**:
- Operation of carriage rail services, in accordance with authorised instructions applicable to Train Managers.
- Issuing of tickets and collection of revenue and checking Snapper
- Complete and submit reports and documentation on time
- Effectively handle concerns raised by customers
- Promote Transdev's services by demonstrating excellence in customer service
- Work with the bus replacement providers in emergency situations and disruptions to services in a professional and efficient manner
- Being safety conscious and proactive regarding safety issues
- Hand operation of motor points will be required from time to time
**What you bring**
- Proven history of delivering high levels of customer service
- Effective interpersonal and verbal communication skills
- Ability to take charge of situations and stay calm under pressure
- A good understanding of health and safety legislation and requirements
- Ability to work shift work
- Highly developed conflict resolution skills
- Proven ability to work as part of a team in a close small team environment
**The benefits for you**
- Transdev offers competitive benefits including:
- Working in a growing, global business that provides training & opportunities
- Free train travel to and from work
- Career opportunities
- Uniform supplied
- Full comprehensive training will be given to prepare you for the role
- Ongoing training, development and career progression opportunities
**Our values and beliefs**
**Our recruitment process**
- All of our Recruitment Processes include medicals, drug & alcohol testing, police checks, ACC checks, and reference checks.
- Masterton Train Managers must also be able to pass a Physical Competency Test.
**Interested?**
Applications close on 10 January 2025
**Advertised**:27/11/2024
**Applications close**:10/01/2025
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