Account Manager

2 days ago

Auckland City, New Zealand Eco Outdoor Full time

The role of Account Manager is an important role within the sales team. You will be the first point of contact for many clients (both specifier and retail) within the showroom environment. You will work closely with and directly report to your Business Development Representative. Your time will be split between client service / business development from showroom leads, together with supporting your Business Development Representative in their sales activity.

We have a strong culture that we are very proud of. We’ll do everything we can to ensure you get to know others in the company and help you feel connected. But at the end of the day, the best way to feel involved is to get involved. Employee learning & development underpins our employee programs and our approach to people is driven by a strong desire to 'grow your own' and ensure everyone gets what they need to have the career they want with us.

We utilise Salesforce CRM and focus on up-skilling our Account Managers to become strategic sales professionals with a sophisticated understanding of not only client service, but creating valuable and longterm client relationships working as part of our NZ sales team.

**Requirements**:
**The successful person will have**:

- The ability to confidently manage client relationships and general day-to-day enquiries
- Good attention to detail in handling business development leads and managing projects from lead to delivery
- An interest in architecture and design
- The ambition to grow and develop existing client relationships through exceptional service and product counsel
- Experience with CRM software a bonus (e.g. Salesforce)
- Proven work experience in a relevant sales role
- Understanding of sales principles and ability to deliver excellent customer experience
- Strong (verbal and written) communication skills with an ability to build relationships

**Responsibilities**:

- Gather information on prospective clients (e.g. company size, needs and opportunities to add value)
- Working in tandem with your Business Development Representative to understand client requirements and provide solutions
- Provide after-sales support to retain customers
- Ensure prompt and accurate answers to clients' queries
- Build strong client relationships, through regular communication
- Working with your Business Development Representative to create customized sales plans for key clients
- Promote new products/services to existing customers

**Benefits**
- Competitive salary and incentive program
- Pro work/life balance organisation with flexible working available
- Great company culture
- Car, laptop and phone
- Car, laptop and phone

**About Eco Outdoor**

Here at Eco Outdoor we are focussed on outdoor lifestyle, remarkable products and exceptional service. We’re a growing small to medium sized Australian-owned business servicing the Architecture & Design industry across Australia, New Zealand and California. Last year was our most profitable yet, and this year is proving to be better so there are bright times ahead for the business.

**How to apply**

Please note we require full-time, permanent working rights for this position.

Recruitment agencies - No thanks. We've got this one covered

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