IT Systems Administrator

1 day ago

Auckland City, New Zealand Youtap Limited Full time

**Youtap Technology** is seeking a **detail-oriented and proactive IT Systems Administrator** to join our dynamic team. In this role, you will be responsible for maintaining, configuring, and ensuring the reliable and secure operation of our IT infrastructure across both cloud and on-premises environments.

You will support day-to-day IT operations, manage Microsoft cloud services, implement system enhancements, and provide user support across our business. A strong understanding of cybersecurity and compliance is essential, as you will help maintain our PCI-DSS and ISO27001 standards.

**Note**: Applications are open to **New Zealand citizens and permanent residents only.**

**Requirements**:
**Key Responsibilities**:
- **Microsoft Cloud Administration**- Administer user accounts, access policies, device management, and security protocols.
- **Endpoint Management**- Set up and manage desktop PC imaging, deployment, patching, and software updates.
- Manage user access and licensing for development, design, finance, and project management software.
- Ensure endpoint security and compliance across all devices.
- **Network Management**- Configure, deploy, and maintain Ubiquiti routers, switches, and related network infrastructure.
- Set up and manage VPN access for employees using Ubiquiti platforms.
- Manage secure VPN connectivity to Youtap customers and across global office locations.
- **Cybersecurity**- Monitor for security threats, perform vulnerability assessments, and implement remediation plans.
- Set up and manage antivirus solutions (e.g., Microsoft Defender) and intrusion detection/prevention systems.
- Ensure timely security patching across all systems and endpoints.
- **Team Leadership**- Provide technical oversight and day-to-day supervision of two network engineers based in Indonesia.
- Assign tasks, track deliverables, and mentor junior technical team members as needed.
- **Documentation & Compliance**- Maintain up-to-date IT infrastructure documentation, security policies, and operational procedures.
- Ensure compliance with industry standards including ISO 27001 and PCI-DSS, as well as internal IT governance policies.
- **Support & Troubleshooting**- Provide Level 2 and Level 3 IT support, resolving escalated technical issues promptly.
- Coordinate with external vendors for support and issue resolution when required.

**Required Skills & Experience**:
- Minimum 5 years of experience in IT systems and network administration.
- Minimum Certifications Required; Microsoft Certifications (Azure AD, Security Operations), CompTIA Security+
- Expertise in Microsoft 365 suite, Azure AD, Microsoft Intune, and Microsoft Defender.
- Hands-on experience with Ubiquiti network hardware (routers, switches, UniFi Controller).
- Proven capability managing desktop imaging and endpoint patching.
- Solid understanding of VPN technologies, network security protocols, and cybersecurity management.
- Excellent communication and leadership skills, capable of managing a small offshore team.

**Working Environment**
- Position involves coordination with offshore teams; occasional out-of-hours work may be required.
- Ability to travel occasionally to offshore offices if necessary.

**Benefits**

This position is a full time role and suitable package will be negotiated with the individual

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