Technical Support Engineer

5 days ago

Hamilton, New Zealand Gallagher Group Full time

**About Gallagher**

Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa, USA, Canada, the UK and Europe and exports to over 130 countries, we provide our employees unrivalled globally focused career pathways.

Our culture is entrepreneurial in spirit, complex, challenging and ever changing. We have a strong focus on keeping up to date with technology and industry trends through mentoring, regular knowledge sharing seminars, conferences, and by working alongside customers who encourage us to push the boundaries every day.

**Join the Team**

We have an exciting opportunity for people to join our Security department’s Hamilton-based Technical Support Team. The focus is all about delivering state of the art security platforms that add real business value. Our Security department is committed to protecting people and high consequence assets across the finance, education, entertainment, health, defence, corrections and airport industries.

As a global support team, we provide support across all time zones, so you’ll need to be comfortable working across various shifts covering between 6am - 10.30pm NZT. You’ll work with an amazing professional and supportive team in an innovative company with a great family culture.

**What you'll need to succeed**
- Technical experience working in professional services, as a technician, or field engineer within the security, information systems, or related industries
- Working knowledge of Physical Access Control Systems (Gallagher, SoftwareHouse, Lenel or other enterprise level systems), cabling, networks, and related peripheral devices such as locks, power supplies, and sensors
- At least 3 years prior experience in a Security/IT related industry
- Prior experience in a help desk-based support environment
- Experience working well in a team environment
- Delivers outstanding customer service
- Working knowledge of virtual environments (VMWare / vSphere)

**Why Gallagher?**

We work in a highly collaborative environment and believe in everyone having a voice. We have a strong focus on keeping up to date with technology and industry trends through mentoring, regular knowledge sharing seminars, conferences, and working alongside customers who encourage us to push the boundaries every day.
- Competitive salary and bonus opportunities
- On the Job Training
- Free on-site parking and subsidised café
- Discounts at medical and fitness providers, free flu jab
- Childcare center discounts
- Access to our community giving programme, enabling you to do some volunteer work, ask Gallagher to donate to an organisation you’re involved in, or take part in a corporate challenge
- Discounts at some of New Zealand’s favourite stores

If you want to join a family-oriented environment, described by one of our software team leaders as one where “your point of view is respected and listened to and you can really have an impact” then come and talk to us.

  • Technical Support Engineer

    2 weeks ago

    Hamilton, New Zealand Everest People Full time

    Base salary + medical insurance + bonus based on company performance. - Bridge the gap between Customer Support and Software Development. - Located on Earthmover Crescent, Burbush, Hamilton. **About the business** Everest People are thrilled to partner with COMS Systems Limited to support the team in their search for a Technical Support Engineer. COMS...

  • Technical Support Engineer

    4 days ago

    Hamilton, Waikato, New Zealand Everest People Full time NZ$60,000 - NZ$90,000 per year

    Base salary + medical insurance + bonus based on company performance.Bridge the gap between Customer Support and Software Development.Located on Earthmover Crescent, Burbush, Hamilton.About the businessEverest People are thrilled to partner with COMS Systems Limited to support the team in their search for a Technical Support Engineer. COMS Systems automate...

  • Process Engineer

    2 hours ago

    Hamilton, Waikato, New Zealand Technical Recruitment Solutions Full time

    Are you an experienced Process Engineer with a strong background working on industrial projects? If so, we want to hear from you Our client is a niche multi-disciplinary engineering consultancy providing engineering design and construction of production processing plant, utilities and supporting infrastructure in the food, beverage, pharmaceutical and...

  • Technical Safety Engineering Manager

    6 days ago

    Hamilton, New Zealand Fonterra Full time

    **General Information**: - Date Published- 11-Sep-2024- Advertising Ends- 18-Sep-2024- Country- New Zealand- Location- Canterbury, Hamilton & North Waikato, Northland, Southland, Taranaki, Taupo & Southern Waikato- Role Type- Engineering- Work Type- Permanent- ID#- 9967**Position Description**: **Our Co-operative** **Fonterra’s strength is in the...

  • Senior Technical Structural Engineer

    6 days ago

    Hamilton, Waikato, New Zealand Fletcher Building Full time NZ$100,000 - NZ$120,000 per year

    General InformationJob TypePermanentCategoryConstruction/TechnicalBusinessDimondLocationAuckland, Hamilton, WaikatoJob Reference41974Posted Date21-Nov-2025Closing Date16-Dec-2025DescriptionDimond Roofing has been part of New Zealand's building landscape for over 60 years. Known for its work in steel roofing and structural systems, Dimond has grown from a...

  • Construction Technical Support Manager

    5 days ago

    Hamilton, New Zealand AGCO Full time

    **Construction Technical Support Manager - Grain and Protein** **Who We Are Looking For**: The Construction Technical Support Manager will oversee the delivery of GSI projects as a site representative to ensure customer satisfaction through the quality control of equipment installation in a timely and efficient manner. The job holder will provide the...

  • Process Project Engineer

    2 hours ago

    Hamilton, Waikato, New Zealand Technical Recruitment Solutions Ltd Full time

    Our client is a niche multi-disciplinary engineering consultancy providing engineering design and construction of production processing plant, utilities and supporting infrastructure in the food, beverage, pharmaceutical and biosciences industries.With existing mechanical, electrical, chemical process, and structural teams they are currently looking to...

  • Intern - Project Engineering Support

    5 days ago

    Hamilton, New Zealand WEL Networks Full time

    **_Are you currently studying and looking for work experience?_** We offer paid internships to support our community, assist our teams and help our future workforce to get the practical experience and wider business understanding in the context of their study. **Works Programme - Project Engineering Support** This role provides the opportunity to gain a...

  • Technical Manager

    2 hours ago

    Hamilton, Waikato, New Zealand Genesis Full time

    In The Moment, For The FutureAt Genesis, we're always looking ahead - to new possibilities, smarter solutions, and a better energy future for Aotearoa New Zealand. Every role here plays a part in shaping what's next, whether it's through cutting-edge technology, bold thinking, or everyday excellence. If you're driven by progress and inspired by purpose, this...

  • Technical Leader

    13 hours ago

    Hamilton, New Zealand Oji Fibre Solutions Full time

    At Oji Fibre Solutions - Forest Resources (Kinleith Mill), our manufacturing operation is committed to the efficient and complete use of sustainably sourced virgin wood-fibre from renewable forestry resources. We take pride in producing world-class market kraft pulps, which are used in a wide range of boards and specialty products around the world. **About...