Cafe Manager

2 weeks ago

Auckland City, New Zealand VS 2025 LIMITED Full time

**We're Hiring: Café Manager**

**Summary**
- Job Title: Cafe Manager
- Number of Position/s: 1
- Pay Range: $28 - $35 per hour
- Job type: Permanent, full-time
- Minimum hours per week: 30
- Maximum hours per week: 60
- Location: Auckland

**Key Responsibilities**:

- Plan, direct, and coordinate daily operations of the café to deliver excellent customer service.
- Manage staffing levels, hire/fire, train team members, and oversee performance to ensure a motivated, efficient team.
- Monitor and manage food and beverage quality, stock levels, and presentation standards.
- Handle supplier relationships and ordering, ensuring cost-effective inventory management.
- Maintain financial records including budgets, sales, and expenditure.
- Implement health and safety, food hygiene, and customer service standards in accordance with legal and company requirements.
- Plan menus in collaboration with chefs and monitor portion control and waste management.
- Address customer inquiries and complaints in a timely, professional manner.
- Conferring with customers to assess their satisfaction with meals and service
- Promote the café through social media and community engagement initiatives.
- May take reservations, greet guests and assist in taking orders

**Qualifications & Experience**:

- At least NZQF Diploma (Level 4) or equivalent or higher, **OR** Minimum of 2 years experience in a relevant role.
- Strong leadership, organizational, and problem-solving skills.
- Solid understanding of food safety, hygiene regulations, and health & safety standards.
- Ability to manage budgets, control costs, and analyze financial reports.
- Excellent customer service and communication skills.
- Experience in staff training and supervision.

**What We Offer**:

- A supportive team environment.
- Competitive salary based on experience.
- The opportunity to grow with a locally loved café.
- Autonomy to bring creative ideas and improvements to the café's daily operations.

**Ready to take the lead?**

**Job Types**: Full-time, Permanent

Pay: $28.00 - $35.00 per hour

Expected hours: 30 - 60 per week

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