Pouhapai Whanau Engagement and Experience

2 weeks ago

New Plymouth, New Zealand Taranaki District Health Board Full time

**Pouhapai Whanau Engagement and Experience Specialist - Mental Health and Addictions**

**Vacancy No**:TAR04001**

**Te Pā Harakeke - Māori Health and Equity Directorate**

**Permanent, full and part time positions are available**
- **_Do you have experience working with Tangata Whaiora in mental health and addiction services?_**:

- **_We are seeking a courageous person who is inspired by te Tiriti o Waitangi_**:

- **_Will you challenge the status quo to bring ground-breaking ideas into reality?_**:

- **_Do you want to be part of transforming our health and disability system and services in Taranaki?_**

At Taranaki District Health Board (Taranaki DHB) we serve a population of approximately 124,380 people, of which 19.8% identify as Māori, residing within the geographical area that is described as ‘Paraninihi ki Waitōtara, Waitōtara ki Taipakē’; spanning from the white cliffs of Pukearuhe to the Waitōtara River in Ngā Rauru and from the Waitōtara river to Taipakē which is the most southern point of the Ngā Rauru iwi.

The Pouhāpai is a Whanau Engagement and Experience Specialists - Mental Health and Addictions within Te Pā Harakeke - Māori Health and Equity DIrectorate. Alongside other Pouhāpai in the team, the role will act as a key interface between whānau Māori and the Taranaki District Health Board (Taranaki DHB). It is the responsibility of the Pouhāpai to maintain the standards and quality of care that promotes optimal health outcomes and Pae Ora for Māori patients and their whānau.

This will be achieved by supporting whānau to navigate services provided by the Taranaki DHB, facilitating seamless referral pathways to appropriate internal and external services, and providing guidance across the organisation to lift our performance and cultural competency standard when engaging with Māori.

We are looking for:

- Must have experience working within Mental Health and Addictions
- Excellent verbal and written communication skills, with a commitment to te reo Māori and tikanga.
- Excellent interpersonal skills with the ability to work independently, part of a team, and across departments.
- Ability to build and maintain networks and relationships throughout the Taranaki DHB, primary care services, and across sectors.
- Ability to cope with a high and varied workload including uncertain and emergency situations.
- Demonstrates excellent time management and the ability to prioritise and multitask.
- Always demonstrates ability to maintain confidentiality.
- Demonstrates initiative, flexibility, and manaakitanga.
- Is a capable bicultural trainer.
- Demonstrates well developed problem solving and de-escalation skills.

What you can expect day-to-day:

- This position is permanent based in Taranaki and working at the Taranaki Base Hospital and being available to support Hāwera Hospital.
- A fast-paced environment with a variety of responsibility where you will have the opportunity to influence outcomes and provide leadership within the health workforce.
- Supported in your professional development.

Come join us and be part of leading a radical shift in the way we do things to contribute to creating a future where our mokopuna, rangatahi, pāhake and whānau are flourishing in Taranaki.

Click here to view the position description.

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