IT Support Analyst
4 days ago
Wellington
- Help desk and IT support (Information and Communication Technology)
- Full-time
About the company
Crown Law provides legal advice and representation services to the government in matters affecting the executive government. The services provided include matters covering judicial review of government actions, constitutional questions including Treaty of Waitangi issues, the enforcement of criminal law and the protection of revenue. Crown Law also administers the prosecution process in the criminal justice system, in particular, Crown prosecutions.
About the role
As an IT Support Analyst you will provide exceptional customer service to Crown Law staff, processing, logging and resolving issues as appropriate. You will perform user administration duties and investigate and problem-solve IT related faults.
**Duties**:
- Provide exceptional customer service in person, over the phone
- Log, acknowledge, assign and process support calls, resolving issues where appropriate and escalating where necessary
- Monitor progress, identify common issues and focus on continuous improvement
- Support the set up and installation of hardware for staff and contribute to project work where required
**Skills and experience**:
- Exceptional communication and customer service skills
- Demonstrated experience producing effective service requests/incidents
- Excellent problem solving skills
- Ability to prioritise work and manage working on multiple issues at once
How to apply
-
Systems Analyst
1 week ago
Auckland City, New Zealand SAS IT Full timeSAS IT is proud to be a 100% Kiwi owned and operated technology leader. Traditionally Australasia's leading IBM i experts, our partnerships now span cloud, open-source technology, and business analytics supporting hundreds of critical business systems. Our purpose is to help our clients transform into digital leaders. **The Opportunity** **Key Role...
-
Business Analyst
2 weeks ago
Paraparaumu, Wellington, New Zealand Absolute IT Full time NZ$90,000 - NZ$120,000 per yearAbout the RoleOur public sector client are looking for a Business Analyst to support their ERP implementation programme on a Fixed Term Contract to July 30th 2026. This role involves gathering business requirements, collaborating with vendors, and stepping into project management duties when necessary. You'll work closely with a team to ensure successful...
-
Business Analyst
2 weeks ago
Rest of Wellington Region, New Zealand Absolute IT Limited Full time NZ$60,000 - NZ$90,000 per yearAbout the RoleOur public sector client are looking for a Business Analyst to support their ERP implementation programme on a Fixed Term Contract to July 30th 2026. This role involves gathering business requirements, collaborating with vendors, and stepping into project management duties when necessary. You'll work closely with a team to ensure successful...
-
Senior Technical Business Analyst
5 days ago
Wellington, Wellington, New Zealand Find IT Recruitment Full timeYour new role: We're seeking two experienced Senior Technical Business Analysts to join a high-performing transformation programme. One role will focus on system integration across digital and operational platforms. The other will lead the technical analysis and coordination of data migration from a legacy core system. Responsibilities: Analyse and...
-
Senior Loss Modelling Analyst
2 weeks ago
Wellington Central, Wellington, New Zealand Absolute IT Limited Full time NZ$90,000 - NZ$120,000 per yearAbout the RoleOur public sector client are looking for a Senior Loss Modelling Analyst to lead advanced loss modelling initiatives, providing strategic insights that support the organisation's resilience and risk management goals. This role involves collaborating across departments and with external partners to develop robust models and deliver actionable...
-
IT Support Analyst
4 days ago
Auckland City, New Zealand Retailworld Resourcing Full time**About the Company**: Known as the market leader for elevating living spaces across NZ. Be a part of a thriving specialised retail company, and a household name with countless retail stores across the country. **The Role**: They are on the lookout for a skilled and motivated IT Support Analyst to join their close-knit and collaborative team. Immerse...
-
Data Support Analyst
2 weeks ago
Wellington City, New Zealand HAYS Full timeData Analyst Contract, 8 months & Immediate Start. PayGlobal experience Required, Circa $100 per hour. **Your new company** Your new role is with a large public sector agency that provides essential services to New Zealand in a fascinating and dynamic environment. The organisation is looking to add further capability to its Data Team for an important...
-
Senior Data Analyst
5 days ago
Wellington, Wellington, New Zealand Find IT Recruitment Full timeYour new company: This New Zealand-based financial services organisation is on a mission to grow their data maturity and democratise data access. With a flat structure and a people-first culture, the team values innovation, collaboration, and delivering value through smart data use. Your new role: As a Senior Data Analyst, you'll support the delivery of the...
-
Application Support Analyst
2 weeks ago
Wellington City, New Zealand New Zealand Government Full timeTe whiwhinga mahi/The Opportunity We are seeking an experienced Application Support Analyst who will be able to deliver and support significant digital solutions and be part of a growing team of digital services specialists managing strategic platforms for the Ministry. You will be involved in a range of cloud tools playing a part in helping transform the...
-
Cybersecurity Monitoring Analyst
5 days ago
Wellington, Wellington, New Zealand Find IT Recruitment Full timeCompany and role:My client is looking to grow its high-performing security team. They are looking for a cybersecurity monitoring analyst to join their team on a permanent basis. Duties for the role include, but are not limited to: - Malware detection - Triage and escalation of incidents - Creation of reports analysing trends - Working closely with other...