Account Manager

2 weeks ago

Auckland City, New Zealand humm Full time

The **flexi**commercial (part of **humm**group) culture is fast-paced, customer focused and high-achieving. **flexi**commercial partners with finance brokers to offer small to medium size businesses flexible and fast asset finance solutions. The business and this role is suited to someone who is flexible, organised, pro-active and able to multi-task, with experience in similar or related roles.

**What's so exciting about this role?**

This role provides end-to-end support to the **flexicommercial **Business Development team.

In this role, you will be responsible for managing various broker accounts and stepping in and assisting others in the team wherever necessary, ensuring you maintain exceptional customer service in liaising with finance brokers to facilitate their customers’ equipment finance needs whilst promoting flexicommercial as a growing equipment finance provider.

**What Does An Average Day Look Like?**

No day is average at **flexicommercial **but here’s an idea of what you can expect to do in this role on a day-to-day basis:

- Take broker and customer calls and assist them either directly in their requirements or referring them to the appropriate department
- Manage and calculate commercial payouts across various products
- Liaise and engage with operational functions within the Commercial business including Credit, Settlements, Asset Management and Legal to deliver exceptional broker and customer experience
- Assist in the implementation of new practices and programs to meet organisational and broker needs
- Provide a variety of support services to the Commercial Business Development team, using your intermediate to advanced level of finance knowledge
- Assist with the implementation of marketing plans and promotions to brokers.

**Who will thrive in this role?**

You are someone who believes in the strength of good relationships. You are flexible, driven, and passionate about customers; you can operate in and contribute to a fast paced and dynamic environment, and you bring excellent multi-tasking skills and a focus on delivering outcomes.

**We’re also looking for someone who brings**:

- Intermediate to advanced knowledge of credit lending and PPSR /understanding financing statements mandatory
- Good understanding of Loan, Rental and Finance Lease products.
- Good numerical and analytical skills and high attention to detail
- Excellent written and verbal communication skills
- Excellent organisational and time management skills

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