Operations Manager

4 days ago


Wellington City, New Zealand KPC Laundry & Hire Services Full time

KPC Laundry & Hire Services is a family run commercial laundry. We provide laundry and linen hire services to the Greater Wellington Area. We are a small team of up to 8 staff per shift and we are highly mechanised. We have now reached a stage where we need an operations manager to manage the day to day running.

The position will be Monday to Friday, 8am to 5pm. You will oversee all day-to-day operations. Managing and prioritising so that the scheduled deliveries are done on time. You will need to have your eyes on the process from when the laundry arrives to when it is packed and ready for dispatch. You will manage the 3 main computer programs that we use to manage our operation and report weekly on stock levels and any health and safety or staff issues.

This position requires a focus on customer service and support for your team. It requires meeting day to day targets to meet delivery schedules. You must be able to prioritise and communicate with your team so that it is clear what the priorities are throughout the day.
- motivating and engaging with your team
- improving performance by providing structure and direction
- managing linen, detergent and consumables stock within budget
- driving a continuous improvement agenda across safety, sustainability and customer service
- maintain service standards - checking the quality of work done and the standard of the linen.

You will need to have
- Leadership experience
- Ability to confidently lead, motivate and engage your team
- Good understanding of computer systems
- Good customer service.

**Salary**: $60,000.00 - $65,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Wellington City, Wellington: Reliably commute or planning to relocate before starting work (required)


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