Workplace & Digital Experience Delivery Manager

4 days ago

Auckland City, New Zealand BNZ Full time

Worker Type: Fixed Term (Fixed Term) Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. No two days are the same. Ko mātou tēnei | This is Us Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise 'If you can imagine a better future, let's find a way'. We have an exciting Fixed-term opportunity for a Workplace & Digital Experience Delivery Manager to join us and support the tīma to enable efficient and easy partnering across the enterprise. Need to know: This role will be based in Auckland, whilst this is a hybrid role we do have a minimum in-office attendance requirement so cannot offer fully remote working (approx 3 days in office per week). The ideal start date for the role will be early January 2026. Ko mātou tēnei | This is Us Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise 'If you can imagine a better future, let's find a way'. We have an exciting opportunity for a Workplace & Digital Experience Delivery Manager to join us and support the tīma to enable efficient and easy partnering across the enterprise. Mō te Tūranga | About the Role We sat down with our Platform Manager - Digital Experience & Telco and they let us know the following about the tūranga (role). What is the tīma culture and environment like? The team is collaborative, customer-focused, and innovative, with a strong emphasis on design-thinking and delivering exceptional digital experiences. What are 5 day to day tasks the person in this role will complete?- Coordinate across internal teams and vendors for digital media delivery- Oversee end-to-end project delivery for branch and corporate sites- Manage project budgets and ensure cost-effective outcomes- Develop communication strategies for staff and customers during change- Liaise with architects, technology teams, and partners to ensure seamless integration What is the most exciting thing about this opportunity? Leading creative and technical delivery that directly impacts customer experience and workplace productivity, while shaping BNZ’s digital future. Delivery of new branch and corporate sites with digital media touchpoints, workplace optimisation initiatives, and projects that enhance customer self-service and digital activation. What is the most challenging thing about this opportunity? Managing multiple site deployments simultaneously and balancing stakeholder expectations while ensuring timely, high-quality delivery. What attributes will this person display in order to be successful in this role? Strong relationship management, creativity, adaptability, hands-on approach, and a passion for customer experience and technology. Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand _ Applications close Wednesday the 19th November 2025_ _ Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”_

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