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Retail Activations Executive

2 weeks ago

Auckland City, New Zealand Scentre Group Full time

**Why Scentre Group?**

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand. Our purpose is to create extraordinary places, connecting and enriching communities.

We partner with the world’s leading retail brands to create the places more people choose to come, more often, for longer. Our 42 physical destinations are the heart of our business because we are passionate in our belief that people want to come together in the real world.

We are also ambitious to grow, by expanding and enhancing the total Westfield experience through technology, digital products, data and differentiated customer experiences.
- Market leading benefits including, 5 weeks of annual/life leave, 18 weeks parental leave (no waiting period), volunteer days to work with our charity partners, health and wellbeing discounts, and the ability to purchase extra annual leave
- Diverse career paths across our vertically integrated business
- We are proud of our strong people culture. We encourage our people to innovate, be curious and drive their career to its full potential

**Your Opportunity**

As our Retail Partner Experience Executive, reporting to the Retailer Partner Experience Manager, you will lead the delivery of retail activation in your allocated region, setting priorities and aligning goals across the key business units; AU/NZ RPX Team, BrandSpace Retail Sales & Customer Experience Teams. You will,
- Be the ‘voice of our partner’ and work across teams to ensure our Retail and Brand Partners have the best possible experience
- Lead the delivery of retail and brand activation, setting priorities and aligning goals across our portfolio
- Support our Retail and Brand Partners from arrival to departure as well as leading post activation enquiries
- Implement and manage our Retail and Brand Partner post activation survey and response measurement, identify best practice and opportunities
- Support display guidelines, presentation and Bump in and bump out processes.
- Support commercials, contracts/client agreements
- Oversee the delivery of high-quality activations across the common mall
- Collaborate cross functionally with sales team to design, implement and deliver tailored activations

**What will set you apart from the rest?**

You will bring previous experience in a customer facing role or retail or event operations. You will have,
- Experience managing multiple clients and activations whilst delivering results in an agile environment.
- Experience working with contracts/commercial detail
- Excellent communication skills and experience selling concepts to internal stakeholders at all levels of the organisation.
- Ability to problem solve and influence outcomes
- Strong attention to detail