Cafe Manager

2 days ago


Hamilton, New Zealand ETERNA CAFE AND DINE LIMITED Full time

Eterna Café will shortly opening on victoria street Hamilton, a vibrant café committed to offering high-quality, fresh, creative cuisine in a warm and friendly setting. We source local ingredients and pride ourselves on customer experience and excellence in food.

**Key Responsibilities**

- Organize and control the operations of the café (staff, customer service, finances, supply chain)

- Plan menus in consultation with chefs, coordinate specials, ensure consistency and quality

- Manage purchasing, inventory, and pricing to meet budgetary goals and margin targets

- Recruit, train, supervise, and performance-manage staff (kitchen, baristas, front-of-house)

- Monitor staff rosters, labor costs, and productivity

- Ensure café complies with all health, safety, licensing and food hygiene regulations

- Handle customer issues, ensure high levels of service and customer satisfaction

- Maintain financial records, analyze sales performance, prepare reports and forecasts

- Promote marketing activities, social media engagement, events, and community partnerships

**Requirements / Qualifications**

ü A relevant qualification of level 5,— or at least 2 years’ relevant experience in a similar role

ü Excellent communication, interpersonal and customer service skills

ü Ability to multitask, think strategically, and make decisions under pressure

ü Familiarity with food safety, licensing, health regulations

**Employment Conditions & Benefits**

- Full-time (for minimum 30 hours per week guaranteed)

- Competitive salary (NZ$ 29/hour - NZ$ 36/hour)

- Opportunities to shape café growth, lead initiatives, and advance your career

- Professional development, mentoring, and staff discounts


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