cafe manager

4 days ago

Hamilton, Waikato, New Zealand ETERNA CAFE AND DINE LIMITED Full time NZ$151,200 per year

Eterna Café will shortly opening on victoria street Hamilton , a vibrant café committed to offering high-quality, fresh, creative cuisine in a warm and friendly setting. We source local ingredients and pride ourselves on customer experience and excellence in food.

Key Responsibilities

  • Organize and control the operations of the café (staff, customer service, finances, supply chain)

  • Plan menus in consultation with chefs, coordinate specials, ensure consistency and quality

  • Manage purchasing, inventory, and pricing to meet budgetary goals and margin targets

  • Recruit, train, supervise, and performance-manage staff (kitchen, baristas, front-of-house)

  • Monitor staff rosters, labor costs, and productivity

  • Ensure café complies with all health, safety, licensing and food hygiene regulations

  • Handle customer issues, ensure high levels of service and customer satisfaction

  • Maintain financial records, analyze sales performance, prepare reports and forecasts

  • Promote marketing activities, social media engagement, events, and community partnerships

Requirements / Qualifications

ü A relevant qualification of level 5,— or at least 2 years' relevant experience in a similar role

ü Excellent communication, interpersonal and customer service skills

ü Ability to multitask, think strategically, and make decisions under pressure

ü Familiarity with food safety, licensing, health regulations

Employment Conditions & Benefits

  • Full-time (for minimum 30 hours per week guaranteed)

  • Competitive salary (NZ$ 29/hour – NZ$ 36/hour)

  • Opportunities to shape café growth, lead initiatives, and advance your career

  • Professional development, mentoring, and staff discounts

Applicants for this position should have a residence visa or a valid work visa. Drug Test and a clean criminal history is essential. If you're a right match, apply now.

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