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Quality Coordinator
3 weeks ago
**Who we are | Ko wai matou?**
NZ Health Group New Zealand Health Group is the largest supplier of Community Health in New Zealand through its operating subsidiaries, Geneva Healthcare and Healthcare NZ
The goal of both Geneva and Healthcare of NZ is to enable all New Zealanders to have greater independence and quality of life.
**Why Us | He aha ai matou?**
Imagine yourself working for a company with:
- Tools to help your development including an online learning platform
- A fun, dedicated and supportive team
- Career development opportunities
- Company laptop
- Flexible work environment
- Free flu vaccine
**About the role | He korero whakamarama mo tenei turanga**
As a Quality Coordinator you will strive to ensure that our services are delivered to the highest standard and in a professional manner. You will be a team player working to support the wider quality team in quality control, quality improvement and risk management.
This is a full time role working Monday - Friday 8.30am - 5.30pm.
Responsibilities include but are not limited to:
- Daily management of incidents and complaints across all divisions
- Statistical/data review and graph compilation
- Management of Policy and Procedures, including development of, review process and document control
- Measuring service performance and improvement
- Communication with internal staff, clients, management and field employees
- Providing guidance and support to internal and external staff with regards to H&S
- Participation in the H&S Committee
- Involvement in audit activity
**What you will bring | Nga tohungatanga mo tenei turanga**
- Experience in a similar role or a quality administration role
- Excellent written and communication skills
- Qualification or Experience in the Health sector
- Understanding of H&S requirements
- Experience with managing complaints and incidents
- Ability to write and review policies and procedures
- Understanding of auditing and meeting contractual requirements