Team Leader Orthopaedic Outpatient Department

**_The Team: _**What we do**

Our Orthopaedic Service delivers cares for patients of all ages covering acute surgical and non-surgical care emergency, trauma, and elective care. Our service works across Christchurch and Burwood campuses.

Orthopaedics delivers follow-up care, appointments and specialty clinics and provide a variety of services including wound management, casting, splinting and patient education.

The team provides Orthopaedic Acute Care in the Emergency Department in Waipapa and follow up care in the Orthopaedic Outpatient Department in Christchurch Hospital.

**_ The Role:_** Where you fit in**

This busy and diverse role is responsible for leading the administration team to effectively and efficiently support patient flow This role reports to the Service Manager and is responsible for driving and changing the culture of the service to align with Te Whatu Ora Health NZ Waitaha Canterbury values.

**Responsibilities**:

- Lead and supervise the administrative team
- Coach and mentor staff
- Ensure appropriate cover for the department (annual and sick leave)
- Developing a patient focused team culture
- Managing and improving processes and systems
- Maintain communication with clinical and non-clinical staff
- Managing equal work load across the team
- Project management
- Manage the referrals and waitlists across the service with the support of the service manager and clinical director

**Your skills should include**:

- Leadership or supervisor experience
- Communication and interpersonal skills
- Microsoft Office (Outlook, Excel, Word and PowerPoint)
- Experience working with data management systems
- Analytical and problem-solving skills
- Detail orientation and accuracy skills

**Desirable Skills**:

- Healthcare system experience (SIPICS)
- Principles of the Treaty of Waitangi
- Experience in the health sector or related
- Qualification in people management or business/information processes

**Mō mātou | About Us**
- Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do - _

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our **ā Mātou Uara (Our Value**:

- **s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Te Whatu Ora [Health NZ]**

When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for you

Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha Canterbury

**The Future of the Health Industry**

**Nau mai, haere mai, tauti mai**

**_
The Team: _**What we do**

Our Orthopaedic Department delivers cares for patients of all ages covering acute surgical and non-surgical care emergency, trauma, and elective care. Our department works across Christchurch and Burwood campuses.

Orthopaedics delivers follow-up care, appointments and specialty clinics and provide a variety of services including wound management, casting, splinting and patient education.

The team provides Orthopaedic Acute Care in the Emergency Department in Waipapa and follow up care in the Orthopaedic Outpatient Department in Christchurch Hospital.

**_ The Role:_** Where you fit in**

This busy and diverse role is responsible for leading the administration team to effectively and efficiently support patient flow This role reports to the Service Manager and is responsible for driving and changing the culture of the departments to align with Te Whatu Ora Health NZ Waitaha Canterbury values.

**Responsibilities**:

- Supervise the administrative team
- Coach and mentor staff
- Ensure appropriate cover for the department (annual and sick leave)
- Developing a patient focused team culture
- Managing and improving processes and systems
- Maintain communication with clinical and non-clinical staff
- Managing equal work load across the department
- Project management
- Manage the referrals and waitlists across the departments

**Your skills should include**:

- Leadership or supervisor experience
- Communication and interpersonal skill