Current jobs related to Technical Support Officer - Auckland City - New Zealand Government

  • Hardware Technical Support

    2 weeks ago

    Auckland City, New Zealand Halter Full time

    **About the role** At Halter, we’re changing the way the world farms - and with that comes a great deal of responsibility to the producers worldwide who trust us with their animals. We’re looking for a highly motivated individual to join our fleet team and help enable faster, better, and more efficient support for our farmers, ensuring they have the...

  • Technical Services Manager

    24 hours ago

    Auckland City, New Zealand Proactive Technical Recruitment Full time

    Technical Services Manager / Systems Manager Auckland Industrial Automation Our client provides major automated and robotic material handling solutions and responsive operational support for their cutting-edge systems. With a portfolio of established and high-profile customers and high demand for their solutions in a buoyant market, an immediate...

  • Technical Support

    3 days ago

    Auckland, Auckland, New Zealand Rentokil Initial Full time NZ$65,000 - NZ$100,000 per year

    Rentokil Initial is seeking an experienced and technically skilled Technical Support Consultant to join our team in Auckland, based in our Mount Wellington office. Applicants currently must have the right to live and work permanently in New Zealand.As an IT Support Consultant, you will be responsible for responding to all customer queries in accordance with...

  • Technical Support Specialist

    2 weeks ago

    Auckland City, New Zealand Integrated Control Technology Full time

    **Location: Auckland, New Zealand**: **Role Type: Permanent, Full-time**: This is not your run-of-the-mill Technical Support job, as our client base consists of predominantly security installation professionals that really know their stuff, and our cutting-edge software and products are highly versatile. This means there is significant scope for queries and...

  • IT Technical Support Engineer

    5 days ago

    Auckland City, New Zealand DDS IT Full time

    **Introduction**: Are you looking for your next IT role where you can make a huge impact and work for the best Enterprise clients? Make your mark on this rare opportunity! Join a high performing team Remote first Workplace Great company culture About DDS IT Our culture starts and ends with our people. We are a successful IT Services business with an eye...

  • Technical Sales Support Representative

    2 weeks ago

    Auckland City, New Zealand Consultus Group Full time

    **About the opportunity**: This role will suit someone in Sales or Technical Support, who is hands-on, technically minded with a background in Electrical and Electronics. It works with print and coding solutions to the FMCG, manufacturing, distribution and processing markets. The role requires someone with strong Sales and Customer Service experience to...

  • Clinical, Product and Technical Support Specialist

    2 weeks ago

    Auckland City, New Zealand GN Group Full time

    Newly created role to support recent growth! - Excellent opportunity for sales and customer focused Audiologist / Audiometrist with a passion for training - Office based role with flexible work arrangements - no travel! Due to recent growth, GN Hearing is looking for a qualified Audiologist or Audiometrist to join the ANZ Sales Team in this newly created...

  • Senior Technical Officer

    7 days ago

    Auckland City, New Zealand AECOM Full time

    Company Description At AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...

  • Technical Support Manager

    1 week ago

    Auckland City, New Zealand Samsung Electronics Full time

    Position Summary The primary focus of the Technical Support Manager is to lead and support the Technical Support Team in their daily tasks, and to provide vision and direction for the development of the team. This includes but is not limited to overseeing daily work in progress for the Technical Support Team to achieve Samsung targets, contributing to...

  • Manager of Technical Support

    7 days ago

    Auckland, Auckland, New Zealand EROAD Full time NZ$90,000 - NZ$120,000 per year

    The Manager, ANZ Technical Support reports to and works closely with the Director of Global Technical Support to ensure that EROAD's customers in New Zealand and Australia receive best-in-class technical support, their issues are resolved quickly, and that we gather and track relevant insights to enable us to focus on continuous improvements across our...

Technical Support Officer

2 weeks ago

Auckland City, New Zealand New Zealand Government Full time

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change.

**Technical Support Officer, it starts with you**
- **Based at Piki Ki Te Ao**:

- **Band D**:

- **Police Employee**:

- **Permanent**:

- **NAV**:

- **JR 5378750**

**E tu ki te kei o te waka, kia pakia koe e nga ngaru o te wa.**
- Stand at the stern of the canoe and feel the spray of the future biting at your face _

**Mo te tunga | About the role**

As a Technical Support Officer, you will support our Digital Forensic experts in their work through the provision of technical and administrative services. You will be positioned as the first point of contact for the unit and will report to the Manager of the Digital Forensic Unit in Auckland. Your role is vital in ensuring that investigation exhibits, and documentation is received from Police investigation staff and initial data extractions of the relevant exhibits are undertaken.

In this role you will be providing technical support to the Digital Forensics experts. You will assist internal staff with their requests by generating forensic copies of evidential items and carry out basic data extraction and recovery process from digital devices. You will also be dealing with high volumes of sensitive material and a high level of discretion is required.

No prior digital forensics experience is required. You will receive on-the-job training and development as part of the Digital Forensics career pathway.

**Key Accountabilities**:

- Receiving exhibits, detailing the items and confirming accuracy. You will be required to document the receipt and release of exhibits. This is 'end to end exhibit management' and maintaining the exhibit chain of custody.
- Creating forensic copies (cloning and extracting data) of evidential exhibits, including computers and cell phones.
- General administrative and reception duties, for example, answering the phone, dealing with incoming mail and maintaining the internal case management system.

**He aha taau e kawe mai | What you'll bring**

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.
- Demonstrate strong logical processing skills and be tech savvy
- Good communication skills both verbal and written
- Be able to work independently and as part of a united team
- Ability to multi-task, work well under pressure
- Demonstrate excellent customer service and be able to ensure excellent customer service is delivered to internal customers
- Be able to work in an environment that contains sensitive content.

**Whakaritenga motuhake | Special requirements**
- Full, clean driver's license

This role is **Individual Contributor/Emerging Leader**level. You can refer to Indicators for Success for further information on the requirements

**To view the position description for this role please copy and paste this link into a new browser**:
**Mo tatou | About us**

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

**_To view more detailed information about our recruitment process along with further details about requirements please click below link:_**

Applicant Information Pack (External)

**Utu a-tau | Salary**

This position is covered by a collective agreement and salary will commence between $69,337 and $72,430 dependent on skills and experience relevant to th