Regional Operations Manager

**Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here**

Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

- Free access to Marram health care benefits and discounted holiday homes
- This is a great opportunity for you to join our diverse and inclusive culture and be part of a great team thriving in a collaborative fast-paced environment.
- We will reward you with a competitive remuneration package, great training and ongoing development, and the opportunity to advance your career within our organisation.

**Te kōwhiringa | The Opportunity**

Downer holds a long-term Asset Management and Facilities Management contract with the Department of Corrections and the Ministry of Justice. Downer provide enhanced and extended scope of works and implement new processes to ensure that all facilitates are well managed and maintained. We are currently seeking a Regional Operations Manager to join our team at the Department of Corrections in Auckland.

**A bit about the role**

The Regional Operations Manager is responsible for the overall business performance and people leadership of Downer’s Corrections sites in their Region. To be successful in this role, you will bring us strong people leaderships skills, great relationship management skills, good commercial acumen, proven facilities management experience and a collaborative working style.

A highly experienced and capable senior manager, the Operations Manager will be responsible for:

- Ensuring Zero Harm is embedded at each site in the Region and that there is a lived experience (active engagement) of Zero Harm by each team member.
- Providing Regional leadership and direction to Downer Site & Senior Site Managers;
- Managing Region wide business performance, including the achievement of financial targets, KPIs and cost containment strategies;
- Developing strong, collaborative Customer relationships throughout your Region and ensuring Customer interactions are positive and constructive;
- Managing the sites within your Region to ensure that jobs are delivered safely, cost effectively, with quality and within KPI;
- Managing activity at the sites across your Region to ensure that all sites remain compliant with relevant legal and statutory obligations (i.e. BWOF and HSNO);
- Embedding our Downer Values in your Region and modelling these values in your daily interactions;
- Developing consistent behaviours and responses across your Regions to build confidence and trust with our Customer.

Prisons are sometimes challenging work environments, so you must be confident and able to conduct yourself professionally at all times. You will also understand the 24/7 nature of a prison site and be prepared to sometimes manage jobs and situations after hours.

**Nga pūkenga matua | Important Skills**

We're looking for someone who is passionate about going the extra mile You are motivated and ready for the opportunity to take on a leadership role to achieve a high standard performance. You will also bring with you:

- Minimum 7 years’ management level experience within the facilities industry
- Strong analytical and numeric skills.
- Proven financial skills and an ability to both manage costs and drive improved productivity.
- Experience in driving operational activities to ensure quality is achieved, work is completed to schedule and rework is minimised.
- Current working knowledge of the Health and Safety at Work Act 2015 and proven commitment to Health & Safety.
- Strong communicator who is able to work and achieve autonomously and as part of a team.
- Intermediate level of computer literacy including MS Outlook, Word and Excel.
- Must hold a current full driver’s license.

**Ko wai mātou | Our Organisation**

**Me pēhea ki te tono | How to apply**

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.