Work Management Coordinators

2 weeks ago

Auckland City, New Zealand Emprego NZ Full time

**About this role**At Frog Recruitment we are very excited to be partnering with Universal Communications Group who have been awarded a new seven-year contract with Chorus across the North Island of NZ.

UCG are Australia and New Zealand’s leading provider in the next generation of telecommunication. They are a leader in their space, referred to as a business of choice when testing or trialling new concepts. The leaders are passionate about what they do and know people are everything, which is why they aim to empower and develop their employees every day. At Frog Recruitment we have worked with UCG for many years, and we are delighted to partner with them as a place where people are proud to say they work.
- Permanent Work Management Coordinators
- Attractive Salary in line with market
- Based in Penrose - easy to get to via public transport
- UCG is a pro-vaccination company

It is an exciting project to be part off & to help with this increase in business they are growing their Work Management Coordinator team by 10 people.

**Why would you want to work for UCG?**:

- Work for a fast growing and stable company in the telecommunications industry
- Be part of a diverse and inclusive team who are always striving to improve
- Opportunity for a hybrid working model
- Attractive salary package up to $60k per annum
- Strong company culture - social events, internal competitions, supportive team, and leaders
- Full training will be provided and opportunities for growth and development

**About the role**:As a Work Management Coordinator, you will be working closely with the contractors, field managers and customers to make sure appointments are scheduled in line with their service level agreements:

- Updating and monitoring their workflow management system and the client systems with scheduled tickets of work
- Coordinating and scheduling work with contractors with relevant skills for the job
- Both inbound and outbound calls to customers to arrange times for contractors to be on site
- Keeping Sitetrax updated throughout the job cycle until completion and with any relevant information from delivery partners or stakeholders.

**What are they looking for?**It would be a bonus if you have worked in the industry previously and have some knowledge of telecommunications. However, this isn’t essential, but we are looking for:

- Previous customer service and administration experience
- Examples of your problem-solving and interpersonal skills
- Strong time management and the ability to multitask

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