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Senior Systems Owner

3 weeks ago

Auckland City, New Zealand New Zealand Government Full time

Discover a career with purpose at MBIE

**Discover a career with purpose at MBIE**

Looking for your next opportunity? This role comes with plenty of challenge and potential for growth, whilst playing a key role in supporting the success of a critical government function:

- **Purposeful Work**: Play a pivotal role in delivering reliable, secure, and efficient systems that support New Zealand's immigration services.
- **Growth Challeng**e: Tackle complex problems, drive strategic change, and develop your leadership in a dynamic environment, particularly as we migrate off legacy systems to our strategic systems platform.
- **Supportive Culture**: Be part of MBIE-a values-driven organization committed to inclusion, partnership, and continuous improvement.
- **Wellness Flexibility**: Enjoy wellness benefits, Kiwisaver, and a central Wellington location. We value your wellbeing and work-life balance.

This Wellington(preferred but other locations considered upon agreement) based permanent role has a salary range that sits between $132k to $160k + kiwisaver and wellness benefits.

**What You'll Bring**

**Commitment**to making a difference every day
**Expert knowledge**in systems operation, integration, maintenance, and support.
**Proven experience**in ICT services planning and delivery at a senior level.
**Strong problem-solving skills** and the ability to communicate complex issues clearly.
**Ability to build relationship**s and influence outcomes.
**Commitment to continuous improvemen**t and staying ahead of technical changes.
**NZ citizenship or permanent residency,** plus ability to obtain a security clearance.

**Tenei turanga - About the Role**:
The Senior Systems Owner, reporting to the INZ Systems Manager, is responsible for ensuring the delivery of a reliable, effective, and efficient portfolio of Immigration New Zealand (INZ) systems that support business services delivery in the maintain and operate space. This role plays a pivotal part in shaping the strategic direction of INZ's technology landscape, ensuring systems remain fit-for-purpose, secure, and resilient in a dynamic business and operating environment.

Key Accountabilities:

- **Leadership and Direction**:

- Lead the ongoing evolution of assigned INZ's systems portfolio, aligning technology capabilities with business priorities and future needs.
- Drive planning and prioritisation to ensure systems remain responsive to operational, and technological changes.
- **Operational Excellence and System Integrity**:

- Oversee the integrity, performance, and security of INZ's production systems and environments.
- Oversee the operational health of systems, ensuring high availability, reliability, and scalability.
- **Portfolio Management**:

- Manage the lifecycle of allocated INZ systems, including planning, implementation, upgrades, and retirement.
- Ensure systems are optimised to deliver value, meet compliance obligations, and support service delivery.
- **Stakeholder Engagement and Collaboration**:

- Act as a primary liaison between technical teams, business units, and external partners.
- Foster strong relationships across INZ and Corporate Services to ensure system decisions are informed by business needs.
- **Risk Management and Compliance**:

- Proactively identify and mitigate risks related to system performance, security, and continuity.
- Ensure systems comply with relevant legislation, privacy standards, and security protocols.

Functional Responsibilities Include:

- Portfolio Technical and Operational Governance of systems and underlying platforms.
- Assessing, monitoring and reporting on portfolio cost and system risk, and remediation.
- Operational systems integrity, performance strategy.
- Systems maintenance planning and delivery across four-year and annual plans
- Governance and embedding of systems change into operation.
- Vendor, service level, and contract management.
- Disaster recovery planning and testing.

**Nga pukenga me nga wheako e hiahiatia ana - Skills and Experience Required**
- **Expert knowledge in end-to-end system operation, integration, maintenance, enhancement, and support across the system lifecycle.**:

- **Experienced in developing effective solutions to solve complex problems under time constraints**:

- **Proven track record of leading the development and delivery of ICT strategic planning at a senior level in a medium to large public sector or business organisation.**:

- **Proven ability to remain up-to-date on key technical changes and opportunities in their specialist area and proactively use this to continuously improve INZ digital system services.**:

- **Demonstrated excellence in communication including the ability to translate complex issues from one level to another.**:

- **Proven ability to external relationships and use negotiation and influence to deliver strategic outcomes.**:

- **Proven problem-solving skills, being able to work through complex issues, using in-depth analysis in the c