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National Field Manager
2 weeks ago
**Looking for Your Dream Job? Join The Magnum Ice Cream Company**
The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.
**ABOUT THE MAGNUM ICE CREAM COMPANY**:
The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments - and having fun doing it.
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.
We dream big but keep things simple to act fast.
If you want to **grow with us, make an impact, and shape the future of Ice Cream**, this is the place for you
**JOB PURPOSE**:
The Field Manager plays a critical leadership role in driving field execution across the New Zealand Ice Cream business. This role will focus on leading, coaching, and supporting the national team of Territory Managers. A key responsibility will be maintaining effective territory structures, and ways of working with other business functions to ensure consistent execution of channel and customer priorities. They also use commercial expertise to guide the Field Team in delivering against growth targets and business objectives.
**WHAT WILL YOUR MAIN RESPONSIBILITIES BE (BUT NOT LIMITED TO)**:
- Lead, coach, and manage the national team of Territory Managers to deliver sales, execution, and customer growth targets across IH (In Home) and OOH (Out Of Home) channels.
- Develop and implement territory business plans, customer call cycles, and ways of working to ensure consistent execution of channel priorities.
- Drive new customer acquisition and business development opportunities, fostering a growth-focused culture across the field team.
- Oversee field performance through KPIs and dashboards, ensuring delivery against weekly, monthly, and annual targets.
- Collaborate with the CSP (Customer Strategy and Planning) Managers to align field execution with customer strategies, shopper activations, and channel P&L objectives.
- Support Territory Managers in managing multi-site customer relationships to ensure consistency and efficiency
- Ensure activation of point-of-sale materials, expansion of product range, and execution of Perfect Store standards.
- Support team on store/branch reviews with key customers and the development of Joint Business Plans to drive sustainable growth.
- Ensure ROI criteria are met for trade investments and work with ANZ asset team on capital placements.
- Lead the integration of the field team into a unified Ice Cream field force, supporting both IH and OOH customers effectively.
- Manage field team KPI’s and performance dashboard to ensure delivery of sales and execution targets (weekly, monthly, annually)
**WHAT YOU NEED TO SUCCEED**:
**EXPERIENCES & QUALIFICATIONS**:
- 5+ Years in FMCG Field/Account Management
- Experience or an understanding of Customer account management creating/delivering a pricing and promotional strategy
- Sales leadership and management experience managing remote teams (route/out of home experience is an advantage)
**SKILLS**:
- **Leadership & Coaching** - Ability to lead, motivate, and develop a high-performing field team, with a focus on coaching for capability and results.
- ** Strategic Thinking** - Strong commercial acumen with the ability to translate customer and channel strategies into actionable field plans.
- ** Customer & Relationship Management** - Proven experience in managing key customer relationships and supporting teams to build strong store-level partnerships.
- ** Business Development**:
- Skilled in identifying and converting new business opportunities, with a growth mindset and hunter mentality.
- ** Field Execution Excellence**:
- Deep understanding of in-store execution standards (e.g. Perfect Store, NPD launches, TDP expansion) and how to drive them through the team.
- ** Analytical & Performance Management** - Ability to manage KPIs, dashboards, and performance metrics to track progress and drive account
