Network Engineer

2 weeks ago

Hamilton, New Zealand Theta Full time

We are a highly regarded, New Zealand owned technology company. We offer a creative and stimulating work environment and we value and respect inclusivity and diversity.
About this role | Mō tēnei tūranga mahi
We are looking for someone to provide technical network engineering services to Theta’s customers - implementing and providing operational support to ensure the functionality, availability, and security of Theta’s and our customers ICT networking systems, infrastructure, data, and communications.
You will
- Work with the team to deliver technical solutions and support to Theta’s customers.
- Implement, build and operate on-premises network and cloud technology solutions and offerings for customers as required.
- Assist with operational tasks and pro-active system checks.
- Implement, operate and enforce best practice network security policies, standards and procedures.
- Provide thought leadership in the Practice and build the capability by contributing to the development of service offerings and solutions.
- Maintain great relationships with customers, partners, and other providers.
- Provide onsite customer support and liaison.
- Diagnose and resolve technical issues.
- Assist in a presales capacity and support the sales and consulting team with customer visits, proposals and statements of work.
- Maintain certifications in appropriate technologies.
- Identify new customers and opportunities for Theta.

There may be an element of out of hours work requiring inclusion in an on-call roster.
You are located in either Auckland, Hamilton or Tauranga
You are available to travel occasionally.
Skills and experience | Ngā pūkenga me ngā wheako
We are looking for someone with the following
- Minimum of four years relevant network experience, preferably in enterprise environments
- Current professional or industry certifications essential
- Relevant commercial experience in areas including:

- Network implementation and operational support.
- Cloud and on-premises network solutions including public cloud, private cloud, and hybrid environments.
- Network security implementation and support.
- 3rd level network support and troubleshooting.
- Solution design experience in various network technologies, including MPLS, SD-WAN, routing, firewalls, switching, load balancing solutions.
- Knowledge and experience in DevOps, SysOps, GitOps, IaC and SRE methodologies and toolsets desirable.
- Experience with products including Palo Alto and Juniper essential (Fortinet advantageous)
- Strong problem-solving abilities.
- Able to translate business requirements into technical solutions.
- Excellent interpersonal and written/spoken communication skills.
- Ability to work independently and manage your time to work effectively.
- Highly customer focused and able to provide thought leadership.
- Have a thirst for technical excellence and adopts new technologies easily.

About us | Mō mātou
We have over 25 years of experience as a New Zealand-owned technology consultancy. We take pride in our multicultural and diverse team of 300+ skilled professionals. Our offices are in Auckland, Tauranga, Wellington, and Christchurch.
Working with clients in both the public and private sectors, we strive to deliver innovative solutions and enable smarter outcomes. Our company attracts some of the brightest minds in the industry, as we foster a culture of excellence and continuous learning.

**Our values are**:

- Our people are our greatest asset.
- We conduct business ethically.
- Invention, imagination and creativity are the foundation for growth.
- We work with positive energy, enjoyment, humour and work/life balance.
- Excellence is our passion and we deliver what we promise - or more

Benefits of working at Theta | Ngā hua ka puta i te mahi ki Theta
Theta offers a family friendly work environment with flexible work hours where practical; especially relevant for caregivers. We embrace gender equality and are committed to providing a supportive, diverse and inclusive work environment.
Theta is committed to giving back to the community and are avid supporters of Cure Kids. We compete in various adventure races and do many other things to raise money for Cure Kids. And we make time for the fun things in life
We currently provide the following benefits to ensure your professional development and personal wellbeing:

- Professional growth and learning opportunities
- A competitive salary (commensurate with experience)
- Hybrid working model
- Fully subsidised medical insurance for employees
- Heavily discounted medical insurance for immediate family of employees
- Enhanced parental leave payment - salary top-ups plus return-to-work incentive
- Volunteer days
- Internal Referral Incentive
- Staff Assistance Programme
- Annual Flu injections
- Sick leave from your first day on board
- Remote working options where practical and mutually agreed
- Daily fresh fruit basket, coffee machine, wide selection of teas and biscuits in all

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