Current jobs related to Learner Success Coordinator - Auckland City - UPIC

  • Learner Success Coordinator

    7 days ago

    Auckland, , New Zealand Whitecliffe Full time NZ$120,000 - NZ$190,000 per year

    Learner Success Coordinator at Whitecliffe Are you passionate about supporting students and equipping them to fulfil their dreams and passions?Permanent, Full-TimeTo start in January, 2026Symonds Street, Auckland WhitecliffeWhitecliffe is one of the leading art, design, IT, and fashion schools in Aotearoa. Since 1984 we've focused on one thing, turning...

  • Learner Success Coordinator

    2 days ago

    Auckland City, New Zealand UP Education Full time

    **About the role**: It is known that there is a close link between a student’s wellbeing, attendance, and academic progress. You will be instrumental in collaborating with students and other stakeholders to track student progress effectively. Your role will involve offering timely, tailored interventions and pinpointing areas for enhancement, enabling...

  • Yoobee - Learner Success Coordinator

    4 days ago

    Auckland City, New Zealand UP Education Full time

    **Who we are**: At Yoobee Colleges, we believe learning should be defined by the exceptional. New Zealand’s largest specialist creative and technology college; we’ve been fuelling the creative and tech industries for over 30 years with talented Animators, Filmmakers, Designers, Techies, and Game Developers. We offer online delivery, alongside our...

  • Domestic Learner Support Advisor

    1 week ago

    Auckland, Auckland, New Zealand New Zealand Skills & Education Group Full time NZ$40,000 - NZ$65,000 per year

    Ko Wai Mātou / Who Are WeNew Zealand Skills and Education College (NZSE) is a private tertiary education provider offering learning across an array of programmes and disciplines for both domestic and international students. Our kaupapa is to empower our ākonga with confidence, discipline, knowledge and the skills to succeed.To learn more about us, please...

  • Domestic Learner Support Advisor

    1 week ago

    Auckland CBD, New Zealand New Zealand Skills and Education Group Full time NZ$50,000 - NZ$70,000 per year

    Ko wai mātou / Who are we:New Zealand Skills and Education College (NZSE) is a private tertiary education provider offering learning across an array of programmes and disciplines for both domestic and international students. Our kaupapa is to empower our ākonga with confidence, discipline, knowledge and the skills to succeed.To learn more about us, please...

  • Training Coordinator

    1 week ago

    Wellington City, New Zealand New Zealand Government Full time

    **About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

  • Resource Coordinator

    5 days ago

    Auckland, Auckland, New Zealand Talent Group Full time NZ$60,000 - NZ$90,000 per year

    Are you a detail-oriented administrator with a knack for logistics, systems, and customer service? Our client, a leading organisation in vocational education, is seeking a proactive and organised Resource Coordinator to join their Learning Solutions team.This is a fantastic opportunity to play a key role in supporting learners and industry by ensuring the...

  • Senior Procurement Coordinator

    1 week ago

    Auckland City, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** The **Delivery team** in our **Procurement Department** has an exciting opportunity for a **Senior Procurement Coordinators** to join the team! This offering to join us here at Auckland Council is as follows: - 2x full-time permanent opportunities - 1x fixed term opportunity - Direct Source, Open/Closed tenders,...

  • Customer Success

    3 days ago

    Auckland CBD, New Zealand Banzpay Technology Full time

    The OpportunityBanzpay is a growing payments technology provider delivering secure, 24/7 payment infrastructure across New Zealand and the Pacific.We are looking for a Customer Success & Business Development Analyst to join our Auckland CBD team. This is a newly created and dynamic role reporting directly to the General Manager.You will play a central part...

  • Customer Success Manager

    1 week ago

    Auckland City, New Zealand Unilode Aviation Full time

    Description: The Customer Success Manager is responsible for ensuring customer satisfaction, operational efficiency, and business growth. This role builds and manages customer relationships, drives performance improvements, and ensures seamless execution of Unilode’s service agreements. **Key Responsibilities**: **Drive Customer Performance and...

Learner Success Coordinator

2 weeks ago

Auckland City, New Zealand UPIC Full time

**Company Description**
UP Education is a leading Australasian dual-sector education group, delivering foundation, vocational and higher education to domestic and international students. At UP Education, we are on a mission: to elevate and empower students to unlock their potential. Known for our agility, and responsiveness to the changing world.

What sets us apart from other tertiary providers? It is, quite simply, our people. Our teams come from a wide range of educational and cultural backgrounds and offer a broad diversity of professional experience. But we all have one thing in common - we are all firm believers in the power of education to transform lives and they all have the drive to make a significant impact in the communities with which they work.

We believe learning should be defined by the exceptional and at UP Education we have an ongoing commitment to the development of our staff.

We are seeking an enthusiastic and dedicated Learner Success Coordinator to join our team in Auckland. This role requires a unique balance of empathy, accuracy, and cultural awareness, alongside strong technical knowledge of international student regulations. You will play a crucial part in supporting and empowering learners throughout their educational journey, ensuring their success and overall satisfaction.

**Key Responsibilities include**:

- Have a thorough and holistic understanding of the concerned learner’s situation (well-being, attendance, academic, and other).

**Daily Operations**:

- Serve as the primary point of contact for learners, providing guidance, support, and resources to address their queries and concerns
- Monitor learner progress and engagement, identifying potential challenges and implementing proactive interventions to promote success
- Collaborate with academic staff, support staff, and other stakeholders to develop and implement strategies for improving learner outcomes
- Ensure the business is aligned with university partnerships' Key Performance Indicator (KPI) requirements outlined in contracts.
- Maintain accurate and up-to-date records of learner interactions, progress, and support provided
- Participate in the development and delivery of learner success initiatives, workshops, orientations, and resources
- Ensure that attendance monitoring and follow-up procedures are carried out in accordance with regulatory requirements and internal policies and procedures.
- Issue relevant warning letters when necessary, and communicate this to the relevant parties, and file the students’ documents by following the guidelines.
- Stay informed about educational policies, regulations, and best practices related to learner support and success

**Qualifications** About You**:
You are an organised and empathetic professional with strong attention to detail and a passion for supporting international learners. You will be confident working with regulatory frameworks while also providing outstanding customer service to students and their whānau.
- Diploma, Degree in a relevant discipline or equivalent
- At least three years of experience in a similar role, with a demonstrated understanding of immigration, NZQA, TEC, MOE, and Public Trust regulations related to international students.
- Experience in using Dynamics 365, Selma, or any other SMS (desirable)
- Experience in student support, counselling, or educational administration.
- Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively
- Strong interpersonal and active listening skills, enabling you to build positive relationships with learners and colleagues
- Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines
- Problem-solving and critical thinking abilities to identify and address learner challenges effectively
- Experience working with diverse learner populations and understanding their unique needs

**Additional Information** Why work with us**
- Supportive team environment with ongoing commitment to professional development and career progression.
- Fantastic opportunity to be part of an energizing team and a growing company

**To Apply**:
**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.