Administrator Client Services

2 weeks ago

Christchurch, New Zealand University of Otago Full time

Administrator Client Services (Christchurch)

2201540

**SHARED SERVICES**
**CLIENT SERVICES - CHRISTCHURCH**

**_About our team/Mō te tīma_**

We are the Division of Shared Services, a team of highly skilled professional staff responsible for delivering an outstanding student and staff experience through high quality, effective service delivery to all of the University’s internal and external customers.

**_The role/Te mahi_**

You will provide proactive administrative support to one or more work areas, becoming a trusted point of contact for a range of students, staff and visitors. A strong customer service focus is critical to success in this role.

Key Tasks include:

- Flexibly providing administrative support to research and teaching, alongside general department support.
- Providing a wide range of administrative support including, transactional finance, document drafting, organising travel, and coordinating academic processes.
- Using University systems to update databases, extract data, provide reports, transcripts and other relevant data.

**_Your skills and experience/Kā pūkeka me kā wheako_**
- Proven experience in a busy administration role where high levels of customer service delivery are expected.
- A passion for delivering exceptional service to customers.
- Proficiency in the Microsoft suite of programmes.

Applications from those who have worked in the health, research or education sectors are welcomed.

Due to the nature of the Shared Services Division, the range of tasks and responsibilities is broad and may require performing duties at different workplaces or locations across campus.

**_Further details/Pūroko_**

We currently have two vacancies available:

- Permanent, Part time (0.8 FTE): To be worked over 4 - 5 days, which must include a Wednesday, and some afternoon hours up to 3.00pm.
- Permanent, Full time (1FTE): To be worked over 5 days (Monday to Friday) between the hours of 8.00am and 5.00pm.

For further information about the roles, please contact Melissa Paton via the contact details below.

**_Application/Tono_**

Applications will be reviewed as submitted, and the University reserves to close the vacancy at any time

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