Receptionist

5 days ago

Auckland City, New Zealand SOFITEL Full time

**Company Description**
Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at **Sofitel Auckland Viaduct Harbour.** Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.

The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests

We are looking for an ambassador for** Sofitel Auckland Viaduct Harbour** as a** Receptionist**.** **The ambassador should an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.

Our Ambassador will:

- Assist in the day to day operations of the Front Office department including greeting guests, assisting with car, hotel doors, guest luggage, lobby services and security functions, ensuring that standards are maintained in these areas, efficiency evident and customer’s needs met and expectations exceeded.
- Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
- To develop, discipline, counsel and supervise the team members to become more effective and efficient.
- To assist and guide the front office team throughout their daily duties and responsibilities. To ensure that each tasks were being done and completed thought out the shift. To help them out with cashiering problems.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
- Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality in line with PCI and Privacy compliance.
- Operate switchboard effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments responding to requests quickly and efficiently.
- Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
- Document accurately all internal and guest messages. Distribute according to specified Hotel procedure
- Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.

**Qualifications**
- Valid Full New Zealand Drivers Licence with a clean driving history is a bonus
- PMS - Opera or Opera Cloud
- Strong presentation and organisation skills
- Ability to work in the fast paced environment and be proactive
- Previous hotel or administration experience
- Positive bubbly personality

**Additional Information**
- ** Learn your Way**:

- Access to our Accor Academy so you can Earn while you Learn
- ** Work Your Way**:

- Flexibility to ensure a work life balance
- ** Benefits Your Way** - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
- Complimentary meals on shift
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program

  • Receptionist

    2 weeks ago

    Auckland City, New Zealand HAYS Full time

    Are you looking for a rewarding career in a global automotive company? Do you have excellent communication and organisational skills? Do you enjoy working in a fast-paced and dynamic environment? If yes, then we have an exciting opportunity for you! Our client is a leading manufacturer and distributor of high-quality vehicles and parts. We are looking for a...

  • Medical Receptionist

    1 week ago

    Auckland City, New Zealand Family Planning Full time

    Posted: 04/11/2024- Closing Date: 18/11/2024- Salary: $26.00 - $27.30- Job Type: Permanent - Part Time- Location: Auckland- Job Category: Administration & Support**KO Ā MĀTOU MAHI - ABOUT OUR WORK** We are New Zealand’s leading sexual and reproductive health organisation. We believe people should have access to equitable quality services and information...

  • Receptionist

    6 days ago

    Auckland City, New Zealand Emergent Full time

    Permanent Opportuntiy - North Shore Location - Free Car Park and Gym Membership The B:HIVE Receptionist role is integral to the delivery of the overall experience of the B:HIVE Community, Event Space, and greater Smales Farm. You create the first impression and shape the type of experience all members and their visitors have whilst at the B:HIVE. An...

  • Receptionist

    2 days ago

    Wellington City, New Zealand Parker Bridge Full time

    We're looking for a standout Receptionist to work in Wellington Central - are you who we're looking for? Whether you’re looking for your first corporate role or a chance to move your career forward, we have the Receptionist opportunity for you. With a fantastic salary, continuous mentoring and a supportive and present manager this is a great...

  • Receptionist

    2 days ago

    Auckland City, New Zealand H2R Consulting Full time

    **Location**: Auckland Type: Permanent / Full Time Reference: 625737 - Starting ASAP - CBD location - Fantastic benefits, including a carpark and health insurance We are looking for a superstar Receptionist available ASAP to join our client on a permanent basis. As the first point of contact for clients and customers you will have a professional, yet...

  • Medical Receptionist

    2 weeks ago

    North Shore City, Auckland, New Zealand Green Cross Health Full time

    Permanent Position - 32 hours available + additional shifts as agreed - Work across our three medical centres - Easy drive from West Auckland, Albany or the Shore + Free Parking **The Doctors Waimauku, Silverfern and Huapai **have an opening in their busy medical centres. We are seeking a receptionist that has the ability to triage incoming phone calls and...

  • Medical Receptionist

    2 weeks ago

    North Shore City, Auckland, New Zealand Green Cross Health Full time

    **Medical Receptionist** Ready to take your receptionist skills to the next level? Join us at Green Cross Health medical centres and propel your career in an exciting, growth-focused environment! - Join us in a pivotal role, blending compassion and organization to positively impact patient care. - Permanent Full Time - 40 hours per week - Discover excellent...

  • Medical Receptionist

    12 hours ago

    Auckland City, New Zealand Green Cross Health Full time

    Medical Receptionist - Sunset Road Family Doctors We are looking for a dedicated professional who can provide top-notch service to our patients! - Experience Career Growth Opportunities + Supportive And Dynamic Workplace - Discover Excellent Perks And Growth Opportunities At Green Cross Health - Permanent position - 9 hours per week **Receptionist -...

  • Medical Receptionist

    2 weeks ago

    North Shore City, Auckland, New Zealand Green Cross Health Full time

    **Medical Receptionist - The Doctors Apollo** Ready to take your receptionist skills to the next level? Join us at Green Cross Health medical centres and propel your career in an exciting, growth-focused environment! - Join us in a pivotal role, blending compassion and organization to positively impact patient care. - Permanent Full Time Position - No...

  • Superstar Receptionist

    2 weeks ago

    Auckland City, New Zealand Emergent Full time

    Auckland CBD and surrounding suburbs - Multiple roles available - Great training and professional development opportunities Are you a professional and experienced Receptionist/Administrator looking for a new challenge? We are on the lookout for experienced office support staff for a number of temporary and permanent positions in some of Auckland's most...