Customs Officers

Looking for a job where you can make a real impact?
- Interested in being on the front line, playing a vital role in securing our borders?
- Want interesting career progression opportunities - professional development and training?

The Maritime Group has been established to protect and promote New Zealand's interests in the maritime border environment; working in partnership to provide the highest level of integrity and security across the maritime border system. Our actions are informed by Rautaki Mana Ārai (Customs Strategy), the Maritime Security Strategy and the Transnational Organised Crime Strategy.
**Our four pillars of intent are**:

- Understand the maritime border environment and systems
- Engage and work collaboratively with our partners, industry, iwi and communities
- Prevent the exploitation of the maritime border system
- Respond with the right tools and levers

New Zealand Customs Service | Te Mana Ārai o Aotearoa is looking for people to join our new maritime team based in Wellington. Your work will help keep our communities safe from organised crime, drugs, terrorism and smuggling.
About the role | Mō tēnei tūranga mahi
When you're not in the office, you will be clearing vessels and assessing them for risk, inspecting cargo, investigating suspicious activity and undertaking targeted searches, and facilitating cruise ship passenger arrivals and departures. The key activity for the Maritime Group is to respond to any risk to the New Zealand maritime border.
**You will have the opportunity to**:

- Process passengers/crew and goods in/out of Aotearoa which can include search activities
- Facilitate legitimate trade and travel, collect import and export duties
- Intercept contraband (such as drugs and weapons), investigate and prosecute offences through land patrol, surveillance and search/inspections activity
- Conduct operational activity within the Port and the wider maritime environment
- Understand supply chain and maritime travel risks and vulnerabilities, and assess and identify opportunities for further activity

Hours of work provide for 24/7 coverage for which an annual allowance will be paid. Whilst the majority of work will be required within ordinary hours (Mon-Fri 0700-1900), there will also be some work required outside of those hours i.e. early mornings, evenings and weekends. There will be an on-call requirement shared amongst the team for which a daily on-call allowance will be paid.
The starting salary for this role is $58,718 plus an annual allowance of $1,591 for hours of work.
What you'll do | He aha tāu e mahi ana
Based in Wellington, this role involves working closely with the team and other agencies in achieving positive outcomes for Customs. In this role you will:

- Assess and search for available information to formulate an accurate risk assessment and recommend risk management activity
- Undertake activity to provide assurance of compliance with legislation, policy and procedure which may include:

- Searching
- Interviewing and/or questioning
- Profiling of persons and/or documentation
- Patrolling and surveillance
- Ship servicing
- Primary processing
- Addressing non-compliance and taking appropriate actions.

Working as part of a new and busy team, you will focus on maritime activity, including all craft types (commercial, yachts, cruise ships and fishing vessels) and sea cargo, as well as operational activity within the port environment itself.
About you | Ko wai koe
We're looking for people with
- a passion for protecting our borders and affinity with what Customs does
- excellent communication skills and the ability to handle diverse situations professionally and tactfully
- great attention to detail and the ability to make sound judgments under pressure
- a high level of integrity and a commitment to upholding laws, policy and procedures
- ability to adapt quickly, work in an often, fast-paced environment and be comfortable embracing technological advancements and procedural changes
- the ability to achieve and maintain a level of fitness and physical ability to enable you to undertake the full range of duties

Working for Customs | Mahi ki te Mana Ārai o Aotearoa
To work for the New Zealand Customs Service, you must be able to meet the following requirements:

- Be a New Zealand Citizen or New Zealand Permanent Resident
- Have resided continuously in New Zealand for the last 5 years*
- Successful applicants are also required to pass a medical assessment, drug test and have a clear Police record.
- If you are a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years but have been absent from New Zealand for periods of 6-9 months within the past five years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA then you will be required to provide overseas Police certificates for these periods spent outside of New Zealand.

Please note, we are recruiting for an i