Supervising Customs Officer

**Interested in taking the next step in your leadership career? Utilise your expertise in people leadership..**

**About the role I Mō tēnei tūranga mahi**

We are looking for someone who can step into this people leadership role and demonstrate on a day-to-day basis the leadership principles of New Zealand Customs service. In this role you will be responsible for building the capability of your team through supporting and facilitating positive performance outcomes, building talent and creating genuine development opportunities for people. Leading people is challenging, yet rewarding and we need people who are committed, genuine and believe in the future direction of the team and organisation.

Having experience or a background in detector dogs, and/or a relevant qualification in animal welfare and management is desirable.

This position is based in Auckland, however you may at times be required to travel outside of Auckland.

The salary range for this role is $87,772 - $110,453. You will also receive an annual allowance of $4,301.

**About you I Ko wai koe**

This is a Supervising Customs Officer (SupCO) role, which means you'll be managing people and their operational work. To be successful in this role:

- You have demonstrable leadership skills and experience **in** coaching and mentoring others.
- You are approachable, supportive and willing to help.
- You make decisions with your team members' wellbeing, capability, and personal circumstances in mind.
- You remain calm and level-headed in stressful situations.
- You can have courageous conversations when required.
- You have a strong focus on continuously working towards a healthy and safe work environment.
- You are experienced in establishing and maintaining relationships with others to achieve win-win outcomes.

Working alongside your Chief Customs Officer, you will be assisting with the overall direction and leadership of the Detector Dog unit and work closely with the other SupCO and two Customs Technical Specialists, located in Auckland and Christchurch.

**What's involved**

You will need to obtain a Confidential national security clearance. To achieve a Confidential clearance, you must be a New Zealand citizen or a permanent resident who has resided in New Zealand, Australia, Canada, the United Kingdom or the United States continuously for the last 10 years.

You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Already having a Confidential clearance is a benefit, but not a requirement.

This role will also require you to pass a medical and drug test.

**Working at Customs I Mahi ki te Mana Ārai o Aotearoa**

Our people get on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles. We foster an inclusive and supportive team environment with vibrant social and cultural groups. We also support flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements. Our people get discounted health insurance, free on-site gyms (in some locations) and three days of service holidays in addition to four weeks of annual leave.

If shortlisted, you will be asked to complete online psychometric testing as part of the process.

**Applications close at 5pm on 9**th** March 2025.**

**Job details**:

- Reference #
- 43729
- Posted on
- 21 Feb 2025
- Closes on
- 09 Mar 2025
- Location(s)
- Auckland
- Expertise
- Customs Technical, Detector Dogs
- Job level(s)
- Experienced, Team Leader
- Work type(s)
- Permanent Full Time
- Additional attachment