Training & People Development Manager

6 days ago

Auckland City, New Zealand EPAY New Zealand Limited Full time

**Position **Overview***

As the Training & People Development Manager, you will be responsible for designing and implementing training programs to enhance workforce skills across various departments. Your role includes streamlining processes within and between departments, analysing operational quality, and fostering continuous improvement. Collaboration with department is crucial for guiding teams through transitions and building new processes, while also working closely with department leaders to identify training needs and promote a culture of continuous learning across divisions such as finance, operations, fulfilment, sales, and third-party services.

**Key Responsibilities**

The Training & People Development Manager will be responsible for:
**Process Improvement Expertise**: Actively contribute to the ongoing improvement of company processes, with a key focus on enhancing overall efficiencies.

**Training Program Development**: Develop impactful training programs and comprehensive process documentation by conducting organizational needs analysis and creating opportunities for skill enhancement.

**Training Oversight and Implementation**: Conduct training programs, oversee departmental processes, and implement robust training and development systems to enhance employee skills and capabilities.

**Collaborative Business Process Optimization**: Collaborate with department leads and the COO to refine and optimize business processes and activities, ensuring the development of effective and efficient procedures aligned with the company's objectives.

**About You**
- 3 - 5 years experience in coaching, content and process writing, and training a team.
- Diploma-level of education or equivalent is preferred.
- Prior background in writing training program, running workshops, coordinating a team, and coaching. Enjoys working with any learning capabilities personnel levels.
- Proficient in writing and documenting processes and policies.
- Excellent interpersonal skills including verbal and written communications, as well as influencing and stakeholder management, to develop and grow relationships with stakeholders, colleagues and team members.
- Proficiency in designing and implementing comprehensive training programs, including: content creation, process documentation, workshop facilitation, and coaching personnel at various skill levels.
- Experience developing streamlined processes and educational materials, seamlessly integrating them into standard practices within the department for enhanced efficiency.
- Proven ability to analyse and resolve routine challenges within a department, thereby minimizing the overall workload of the department.
- Demonstrated ability to leverage personal expertise in a role to identify and implement best practices, efficiently crafting comprehensive training guides. Proven success in training new hires, ensuring a well-prepared and proficient incoming staff.

**Benefits**:
We offer a competitive salary, a great working environment and an opportunity to join a growing company that operates within the fast paced environment, great people, great products, great opportunities and staff buying privileges. Come and see for yourself

Does it sound like you?

We are looking forward to hear from you

  • Site Manager/cook

    1 week ago

    Auckland City, New Zealand Cater Plus Services Full time

    Are you a morning person? Are you after a Monday - Friday job with weekends free to spend with family and friends? Here at Cater Plus we are on the hunt for a motivated site manager to run our in-house cafeteria. You will be based at AMP Café at the Auckland Meat Processing site in Otahuhu. Enjoy working close to public transport with the added bonus of...

  • Operations Manager Botany Town Centre and Manukau

    4 days ago

    Auckland City, New Zealand AMP Limited Full time

    Purpose of the role - The role of Operations Manager represents a leadership position within the Centre Management team that supports the Centre Manager deliver the Business Plan objectives of the asset. - The primary areas of focus are to uphold operational safety, performance and compliance. - Statutory and legal obligations pursuant to the delivery of the...

  • Human Resource Business Partner

    4 days ago

    Auckland CBD, New Zealand AMP Services (NZ) Ltd Full time

    About the role - Mō te turanga mahiAre you a visionary HR leader ready to shape the future of employee experience for a leading New Zealand financial services organisation? We have a very exciting opportunity for an HR Business Partner to help lead the future of people and culture at AMP.The role sits within the Legal, Governance & People Team, which is...

  • Catering Assistant

    1 week ago

    Auckland City, New Zealand Cater Plus Services Full time

    Are you a morning person? Are you after a Monday - Friday job with weekends free to spend with family and friends? Here at Cater Plus we are on the hunt for a café superstar that has excellent customer service and knows their way around a kitchen. This is a fixed term role from 6th November 2025 till 11th May 2026. Working 25 hours - Monday to Friday...

  • Training & Development Manager

    19 hours ago

    Auckland City, New Zealand Restaurant Brands Full time

    Are you passionate about building high-impact learning cultures? Restaurant Brands is looking for an experienced **Training & Development Manager**to lead the strategy, design, and delivery of training across our group of iconic brands - KFC, Carls Jr, Pizza Hut and Taco Bell. In this pivotal role, you'll work alongside senior HR and Operations leaders to...

  • Associate Development Manager

    4 days ago

    Auckland City, New Zealand Industrial Development Full time

    **About Us** The Fletcher Residential and Development division has been an integral part of the Fletcher Building family for over 100 years. Our reputation hasn't just grown overnight, James Fletcher built his first weather board home in Dunedin in 1909 and the home still stands today, an ever-present statement of our craftmanship and attention to detail....

  • People & Capability Coordinator

    1 week ago

    Auckland CBD, New Zealand Tonkin + Taylor Full time

    We are looking for a People + Capability Coordinator to join our team who are fun, hardworking, and supportive. You will work alongside other People + Capability Coordinators to support the operations of the wider team and be the first point of contact for our employees. This is an exciting role that will allow you to expand your skills and give you lots of...

  • Senior Project Manager

    9 hours ago

    Central Auckland Statistical Area, New Zealand Watercare Services Full time

    He kōrero mō mātou | About Watercare Ki te ora te wai, ka ora te whenua, ka ora te tangataWhen the water is healthy, the land and the people are healthyNow is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average...

  • Retirement Coach

    2 days ago

    Auckland CBD, New Zealand AMP Services (NZ) Ltd Full time

    About the role - Mō te turanga mahiWe're building New Zealand's leading retirement coaching proposition – and you can play a key part.  As Retirement Coach, you'll have meaningful conversations with clients to clarify their retirement ambitions, build tailored strategies, and support them along the way. In this role, you will:Build a clear picture of...

  • Training and Development Facilitator

    1 week ago

    Auckland City, New Zealand Ghella Abergeldie JV Full time

    As Training and Development Facilitator & Designer, based at our Training and Development Centre in Mangere, you will prepare and coordinate our weekly project inductions and onsite training across all our 16 construction sites. **What you will get involved in**: - Lead and facilitate our comprehensive project inductions - Collaborate with the team, using...