Assistant Food

3 days ago

Auckland City, New Zealand Mövenpick Hotel Auckland Full time

Located in the heart of the CBD, this 207-room premium hotel offers an exceptional location, an exciting Food & Beverage (F&B) concept and meeting facilities. The hotel will showcase the best of Aotearoa’ s Culture through our restaurant, conference rooms, cafe and bar. Inspired by the concepts of sustainability and indulgence, hallmarks of this iconic hotel brand.

Mövenpick Hotel Auckland is looking for an Assistant Food and Beverage Manager to join the team. We're looking for someone with passion and ambition to inspire a team of food and beverage superstars to deliver on point.

The role will Coordinate and manage the day-to-day restaurant, room service, café/Laneway, bar service and conferencing operations in the hotel.

In this role you will:

- Ensure efficient, friendly and professional food and beverage service is provided to all guests.
- Ensure staff are competent in the menu and wine list knowledge and can maximise sales to guests.
- Resolve any issues in a timely manner with positive outcomes
- Ensure guest satisfaction through effective communication and efficient delivery
- Set up and maintain a weekly cleaning schedule for the restaurant to achieve the highest possible hygiene and cleaning standards.
- Ensure that the correct quantity of stock is ordered in keeping with par levels
- Establish and run on-going On Job Training within the department to meet brand and service standards. Use department procedure manuals as a base for all service procedures and training.
- Take all practicable steps to maintain a safe work environment following Accor Health, Safety and Environmental policies and procedure.
- Deliver and achieve a level of service quality that consistently meets and preferably exceeds the expectations of guests, in line with the Peopleology Principles.
- Observe liquor, health and other laws and regulations;
**You are expected to**
- Have at least two years' experience at similar role
- Strong communication skills and be comfortable interacting with guests and other team members
- The ability to problem solve & remain calm in busy periods
- Excellent wine, beer and cocktail knowledge
- Highly organised and plans ahead
- Current GM certification preferred but not necessary
- Can work on a rotating roster 7 days a week, Availability on weekends, public holidays and late evenings

**The Rewards**:
Just a few of the perks include:

- Ongoing career and professional development opportunities
- A rewarding work environment
- Family & Friends Hotel Discounts
- Staff meal provided per shift
- Uniform and dry-cleaning of uniform
- A supportive and encouraging team
- Mövenpick Ice Cream
- Work with an amazing Team

Mövenpick is a fun and vibrant property and we are passionate about ‘making moments’, recognising that small gestures make a big difference to our guests, our owners and our people. We do ordinary things in an extraordinary way - a philosophy that has defined our brand’s success from the very start.

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Public holidays
- Weekend availability

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