Ward Clerk Ward 10 Christchurch Hospital
6 days ago
Christchurch - Christchurch Hospital
- 1 FTE (40 hours per week)
- Monday - Friday 0730 - 1600
- Permanent full time
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
**About the role**
Our clerical team provide a key role in the effective function of our ward. The work involves transaction of admissions, discharges, transfers, facilitating outpatient appointments and the management of patient records.
Working in the reception area you will be the first point of contact for patients, whanau, visitors and various hospital and health provider staff.
To be successful in this role you will ideally be from a clerical background, be an excellent communicator and have fantastic organisational skills. As front of house you will need a friendly and welcoming disposition and a willingness to help those around you.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3.
For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)
**Responsibilities include**:
- General clerical and administrative tasks
- Entering information to the patient management system
- Booking patients for clinic appointments
- Answering phones and greeting patients and their families
- Delivering great customer service
**About the Team/Service/
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