Senior Operations Analyst

Support critically important systems that operate the NZ electricity market
- Work on projects that enhance the Market system and introduce new technology

Transpower is Aotearoa New Zealand's National Grid operator. We keep the energy flowing by transporting electricity from where it is generated to cities, towns, and some major industrial users. We also manage the power system so that electricity is delivered whenever and wherever it is needed, 24/7.

**About the team**

**About the opportunity**

Application Services works under the guidance of our Digital Strategy team to deliver products in accordance with enterprise standards. The critically important IT systems built and operated by our Applications Services team are a key part of running Aotearoa New Zealand's national grid and electricity market in real time.

Specifically, you will:

- provide leadership and support to less experienced members of the team, ensuring incidents, requests, and problems are addressed within SLAs.
- pursue continuous improvement and reduction of technical debt through robust problem analysis and automation of routine operational tasks and service requests.
- co-ordinate incident response teams to resolve IT incidents.
- co-ordinate and lead Disaster Recovery test plans and testing.
- conduct regular reporting as requested.

As a key member of the team, you will also work on critical projects that introduce new technologies and focus on system improvements and preventative maintenance - all the while learning the complexities of the Market system domain.

**Who we're looking for**

With great communication skills, you will have well developed strong technical skills and the ability to present technical concepts simply to a variety of audiences.

You'll enjoy working in cross-functional teams and know what it takes to achieve outcomes - whether it be the delivery of new capability or supporting existing functions.

It's important that you have a passion for process improvement, the ability to learn complex technical and business concepts quickly, and determination to build your knowledge and experience to become a technical expert in the Market system domain.

**To be considered, your CV and cover letter will demonstrate**:

- 5+ years of relevant software development, system administration, and/or system operations experience.
- Experience implementing and managing continuous integration, build management, packaging, deployment, and monitoring tools.
- Working knowledge of automation technologies, configuration management, quality assurance and testing methods
- Experience working with and configuring open-source tools and open-source software.

A bachelor's degree in computer science or engineering, or a related field or equivalent experience is desirable.

**You will have experience with most of the following**:

- Openshift/Docker
- Git
- Ansible
- Linux (RHEL)
- Windows
- Atlassian Tools (Jira, Confluence, Bamboo, Bitbucket)
- Artifactory
- Elasticsearch, Logstash, Kibana, Grafana

Please note: this role provides 24x7 on call support as required on a rostered basis.

**Why you should join us**

We stand together for New Zealand - Tū mai Aotearoa - to enable a cleaner, greener tomorrow.

As an equal opportunity employer, we embrace diversity. Our people are made up of 28 nationalities which makes for a dynamic and stimulating environment.

**Next Steps**

**Role closes Tuesday 17**th** September.** Applications will be reviewed as they are received, and exploratory conversations may commence prior to the close date.

**Please note: Existing eligibility to work in New Zealand is preferred.**

**Job Details**:

- Position Description
Senior Operations Analyst_PD Sep 24.pdf- Reference #
31839- Posted on
04 Sep 2024- Closes on
17 Sep 2024 23:55- Location(s)
Christchurch, Wellington- Expertise
Information Services & Technology (IST)- Job level(s)
Experienced- Work type(s)
Permanent Full Time