Online Client Success

1 week ago

Auckland City, New Zealand Awakened Ambition Full time

**Your Role: Client Success & Growth Specialist**

At Awakened Ambition, we're more than just a coaching company — we're a movement. We empower individuals and teams to break through limits and reach their highest potential through transformative courses, personalised coaching, and success-driven strategies.

Our focus areas include mindset, leadership, productivity, and personal empowerment. We help people achieve real-world results with support that's as actionable as it is inspiring.

As our **Client Success & Growth Specialist**, you'll play a key role in delivering an exceptional experience for our clients from the moment they reach out to us. You will support them on their journey, helping them feel seen, understood, and empowered. You'll also contribute to building a positive community, sharing insights, and ensuring our transformative programs leave a lasting impact.

**What You'll Do**:

- Be the first point of connection for new leads and potential clients - warm, engaging, and always ready to help.
- Guide clients through the discovery and onboarding process for our courses and coaching programs.
- Provide ongoing client support, checking in on their progress and offering motivation, accountability, and encouragement.
- Collaborate with coaches and leadership to refine and elevate the client experience.
- Maintain accurate client records and feedback using CRM systems and communication tools.
- Assist with community-building activities (online and offline), such as events, webinars, or coaching calls.
- Identify opportunities for client growth, upselling additional services or courses that align with their goals.

**You'll Thrive In This Role If You**
- Are passionate about personal development, coaching, and empowering others.
- Have experience in customer success, coaching support, or client relationship management.
- Are an exceptional communicator — warm, clear, empathetic, and professional.
- Are self-motivated, proactive, and able to work independently in a remote environment.
- Love solving problems and creating positive experiences.
- Are tech-savvy and comfortable using digital tools (CRMs, Zoom, Slack, etc.).

**✨ Why Join Us?**
- Be part of a mission-led company making a real difference in people's lives.
- Enjoy flexibility and autonomy in a supportive remote culture.
- Work alongside inspiring coaches and professionals dedicated to growth and excellence.
- Receive access to personal development training, leadership courses, and mentoring.
- See the impact of your work every single day.
- Please note: This is a performance-based, commission-only opportunity._

We're looking for motivated individuals who are excited to earn based on the impact they make. This role offers the freedom of a freelance structure with the potential for high earnings, career growth, and access to premium coaching resources.

Ready to help others unlock their true potential while growing yourself? We'd love to hear from you

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