Whanau Liaison Officer

He aha te mea nui o te ao? He Tāngata, He Tāngata, He Tāngata. What is the greatest thing in the world? It is people, it is people, it is people.

Āpiha Kaitakawaenga ā-Whānau Whanau Liaison Officer

Deliver whanau focused programmes and interventions in Kohuora Auckland South Corrections Facility
Work closely with colleagues and external agencies to enable effective rehabilitation outcomes for prisoners and their whanau
Fulltime, permanent, based in Wiri, South Auckland

About You
You are a confident, flexible and experienced Programme Facilitator with with experience working collaboratively with families, particularly Māori and Pasifika, and will have a sound understanding of the concept of Whānau ora.

You are comfortable with the idea of working in an all-male prison where the men and their whānau come from all walks of life. You are in possession of a personal set of values and attitudes toward prisoners, which will be expressed as role-model behaviour for the men in the prison and their families in the community.

You will be working as part of a passionate and committed team alongside other programme facilitators and psychologists providing a comprehensive suite of services to meet the rehabilitative needs of prisoners. We are looking for innovative and creative people, with a good knowledge of Te Reo Māori or Pasifika languages who are enthusiastic about making a difference in the lives of others.

About the Role
Reporting to the Cultural Assistant Director, you will be working as part of a passionate and dedicated team. You will be responsible for the planning, preparing and delivering of whanau focused programmes and interventions to male prisoners, with an emphasis on better outcomes for Māori and Pasifika.

You will work with whānau to provide them with the support and assistance needed to support their family members while in custody and on release. As the Whānau liaison, you will work under a Whānau Ora model taking a strength-based approach. Additionally, the Whānau Liaison Officer will be required to deliver whanau focused programmes and interventions to prisoners, which aim to encourage participants to strengthen whanau relationships and motivate them to effect pro-social life changes.

**Key Functions Include**:
Using restorative approaches to help prisoners, their whānau, and the wider community
Walking alongside the men to help strengthen relationships with their whanau
Delivering whanau focused programmes and interventions in Kohuora Auckland South Corrections Facility
Working closely with colleagues and external agencies to enable effective rehabilitation and rehabilitation outcomes for prisoners and their whanau
Attending meetings and hui representing whanau perspectives
Organising and delivering whanau events

**To be successful in this role, you will have**:
Experience delivering programmes/interventions to offenders - desirable.
Experience working collaboratively with families, particularly Māori and Pasifika, and will have a sound understanding of the concept of whānau ora.
A proven track record of planning and preparing interventions and monitoring progress to enable optimal participation and effective learning for the men in our care
An ability to collaborate with colleagues, particularly in the areas of Case management, Security, and Health
The ability to demonstrate the highest levels of personal integrity and ethical behaviour
Experience in confidently and professionally networking - both internally and externally
A commitment to better outcomes for Māori and an appreciation for the partnership principles in the te Tiriti o Waitangi
To support Hokai Rangi initiatives at Kohuora

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.

**About Us**:
About Auckland South Correctional Facility Serco opened Kohuora ASCF in Wiri, South Auckland in 2015, extending its portfolio in Asia Pacific. It is a state of the art facility, operated on behalf of the NZ Department of Corrections. We provide a safe and secure environment for over 900 male prisoners, with a strategic focus on rehabilitation and reintegration of prisoners.
At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management, and citizen services.

Join Us

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative, and collaborative. Our people matter and make a difference every day.