Local Service Manager Waikato Region

23 hours ago

Hamilton, New Zealand Rentokil Initial Full time

Join our dedicated Initial Hygiene team as Local Service Manager
We are looking for an experienced, dynamic and engaging team leader to oversee our hygiene technicians across the Waikato Region - Hamilton, Tauranga, Rotorua and Bay of Plenty. This role offers a great opportunity to lead and mentor a high-performing team, manage client relationships, and ensure high-quality service delivery for key accounts.
Please note that applicants must have the right to live and work permanently or long-term in New Zealand.

**Benefits**:

- Health insurance coverage for you and your family.
- Company vehicle, fuel card and mobile phone for work purposes.
- Comprehensive training in our products, services and safety practices.
- Access to our employee reward program and career progression.
- Ample on-site car parking.

**Key Responsibilities**:

- Lead and manage the local service team to deliver exceptional hygiene services to clients.
- Ensure adherence to health and safety standards across all operations and locations.
- Develop and implement service strategies that enhance customer satisfaction and operational efficiency.
- Monitor and analyze service performance metrics to drive continuous improvement.
- Maintain strong relationships with clients, acting as the primary point of contact for all service-related inquiries.
- Conduct regular training and development sessions for team members to uphold high service standards.
- Coordinate with other departments to ensure seamless service delivery and resource allocation.
- Implement the regional annual operational plan.
- Conduct quality audits of specified client premises and ensure service standards are met.
- Oversee the maintenance of company vehicles, ensuring they are safe, reliable, and clean.
- Proactively resolve customer issues and ensure their satisfaction.

**Requirements**:

- Minimum of 2 years experience in a management role, ideally within a service or operations environment.
- Experienced in implementing worksite safety initiatives, dispute resolution, and regular reporting to higher management.
- Strong communication skills and commercial experience.
- Ability to lead by example and set a high standard of customer service.
- Comfortable engaging directly with the service team and clients.
- Strong organizational and time management skills to balance leadership and operational duties.
- Excellent conflict resolution skills with a high level of empathy.
- Full New Zealand driver’s license with a clean driving record.
- Clean criminal record.
- Outstanding written and verbal communication skills.

**About us**:
Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 57,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.
We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.

  • Student - Waikato-tainui Catchment Management

    23 hours ago

    Hamilton, New Zealand Waikato Regional Council Full time

    We want more good people to come and do great things with us. We love where we live. That’s why we work so hard to look after our region and the people who live and work in the Waikato region. Customers sit at the heart of everything we do, and all staff have an important role to play in the delivery of exceptional customer service. Our work is as...

  • Student - Catchment Management (Waikato-tainui)

    23 hours ago

    Hamilton, New Zealand Waikato Regional Council Full time

    **Mō te tangata | About you** - If you're passionate about land management, erosion control, riparian restoration, or protecting biodiversity - and enjoy working with iwi, farmers, community groups and stakeholders - this role offers the perfect opportunity to make a meaningful impact. - Be a registered Waikato-Tainui tribal member. - Have excellent...

  • Electrophysiology Cardiologist- Waikato

    23 hours ago

    Hamilton, New Zealand North Island - Waikato Hamilton Full time

    **Waikato Hospital - Hamilton, New Zealand** - **Permanent Full Time Position 80 hours per fortnight** - **Salary details as per ASMS MECA** Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. **The Opportunity** Click here to view the...

  • Student - Regional Ecological Monitoring

    23 hours ago

    Hamilton, New Zealand Waikato Regional Council Full time

    **About us: ***: We want more good people to come and do great things with us. We love where we live. That’s why we work so hard to look after our region and the people who live and work in the Waikato region. Customers sit at the heart of everything we do, and all staff have an important role to play in the delivery of exceptional customer service. Our...

  • Registered Nurse Casual

    23 hours ago

    Hamilton, New Zealand Te Whatu Ora - Health New Zealand Waikato Full time

    **Where you’ll be working**:Regional Renal Service, Waikato **The details**:Casual - **Be part of the national transformation in Health** - **Provide expert nursing care to Renal patients with a focus on Haemodialysis** - **Be part of one of the largest units in New Zealand** - **Be part of a dynamic multidisciplinary team** **Te whiwhinga mahi | The...

  • Personal Assistant/coordinator

    3 days ago

    Hamilton, New Zealand North Island - Waikato Hamilton Full time

    **Te Manawa Taki (Midland) - Trauma System Based at Waikato Hospital** - **Fixed Term, 0.8 FTE (64 hours per fortnight)** Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. **About the Role** Are you looking for a role that is dynamic,...

  • Registered Midwives

    5 days ago

    Hamilton, New Zealand Health New Zealand - Te Whatu Ora Waikato Full time

    **Registered Midwives - Waikato Hospital - Full or Part Time** **Job Number**:WAI28412** **Where you’ll be working**: Waikato Hospital **The details**: Permanent, full-time, part-time and fixed-term positions available - It’s time to create an amazing life in the Waikato Region of Aotearoa New Zealand - Become part of a caring, collaborative, and...

  • Marketing and Projects Advisor

    23 hours ago

    Hamilton, New Zealand Waikato Regional Council Full time

    If you are looking for a Marketing and Projects challenge and are passionate about promoting safer waterway behaviours and awareness in our beautiful Waikato then this may be the opportunity you are looking for! You will be able to follow your creative passions from inception of ideas through to delivery of safety and educational products whilst working with...

  • Radiology Regional Delivery Lead

    1 week ago

    Hamilton, New Zealand Health New Zealand - Te Whatu Ora Waikato Full time

    **Hamilton CBD location** - **12 months fixed term, full time** - **Lead regional transformation in Radiology services across the Waikato region** - **Join a team driving equitable, high-quality, whānau-centred care.** Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system...

  • Community Resilience and Recovery Coordinator

    1 week ago

    Hamilton, New Zealand Waikato Regional Council Full time

    **Mō te tūranga | About the role** - Implementation of well-coordinated projects that will enable the building of community resilience. - Development, coordination, and support of policies, plans, and processes for hazard and risk identification to build community resilience. - Supporting the Group Recovery Manager, Group Welfare Manager and Waikato...