Network Connect Manager

1 week ago

Auckland City, New Zealand Chorus NZ Limited Full time

**Contract: Permanent, Full Time**

**Where: Auckland**

**We’re all about endless potential**:
We’re the team in charge of empowering New Zealand’s digital future. A future few can imagine. It started with the roll-out of our once in a hundred year network. But there’s much more to come as we keep pushing what’s possible, providing unlimited access to an ever-evolving range of innovative products and services. Technology that’ll support, inspire and connect people and businesses for generations.

To that end, we need more curious, collaborative and forward-thinking people. Because while we’re busy improving our national network, we’ll need more of the best to join our truly inclusive workforce, one where you’ll be made to feel you belong, and that everything you do is valued (because you do, and it is).

As for our culture. Our people say it’s one of the best around. We’re proud of that. And with our Chorus Care package benefits behind you too, you’ll have everything you need to seize this opportunity and make it your own.

**Work your way.**:
**What you’ll be doing**:
The role is about delivering services on the Chorus network and providing a consistently excellent customer experience. Working with our Service Companies to maximise their capability and performance.

You will be recognised as a leader in your field of expertise and be a strong contributor to the resolution of complex customer, technology and process issues.

You’ll investigate and review Health and Safety incidents and carry out planned centrally controlled targeted audits. In addition to this you’ll be responsible for ensuring work is delivered on time and on budget. All this while taking responsibility for resolving customer and stakeholder escalations.

**What you’ll bring to the table**:
Having a real passion for what you do is a great start. But it’ll take more than that to succeed in this role.

The Connect Delivery team is accountable for the end to end delivery of fibre connections to the network and for the extension of Chorus’s fibre network into Single Dwelling Units, Multi Dwelling Units and Rights of Way to enable seamless connections to customers. In order to support this, you’ll need:

- Field experience
- Problem solving ability
- Commercial judgement
- Communication and negotiating skills
- Leadership, people management and team building skills including relationship building and managing diversity
- Project and contract management experience
- A solid understanding of network capability delivery

**Keen?**:
**Important legal stuff**:

- Only applicants with Citizenship, Residency or a valid work visa will be considered for this role. To apply, submit your CV and a Cover Letter that outlines your skills and experience as they relate to this role._

**Required Skills**:
Required Experience

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