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Sales Manager
3 weeks ago
**We are always looking to grow our teams with talented people Join our expanding team NOW**
**Key Responsibilities**
- Responsible for the development and performance of all sales activities
- Lead and develop the sales team to reach company’s volume and revenue target
- Undertake a proactive role in the development and execution of sales strategies focusing on the development of new customers and increasing coverage within existing customer base.
- Ownership of a limited portfolio of strategic Key Accounts
- Develop account visit schedules on a weekly, monthly, and quarterly basis
- Determine ways to grow accounts over the year and the most appropriate means of creating and maintaining a business relationship
- Weekly update commercial data and customer feedback in CRM.
- Analyse market trends affecting business growth with new and developed client cases
- Assist in preparation of regional sales budgets, sales plans and monthly format as directed
- Establish commercial action plan and ensure sales segmentation is correct and up to date.
- Determine the sales objectives, targets, and initiatives for major customers in the marketplace and set targets
- Research and determine new accounts and business opportunities
- Establish likelihood of success, potential revenue, and new potential business gains
- Assist in the resolution and troubleshoot outstanding accounts
- Manage the Sales Team to ensure accurate rate quoting/filing and customer requirements through trade desk, and handling sales enquiries and information
- Deliver a positive customer service experience at every opportunity
- Promote ZIM services, brand and e-Commerce products
**Requirements**:
- Tertiary qualifications in a related field
- Previous leadership and performance management experience
- At least 5 years’ experience in the shipping industry with a focus on sales/customer service
- Demonstrated knowledge of shipping export documentation
- Strong customer focus
- Strong sales and negotiation skills
- Fluent in English - both written and spoken
- Ability to work towards a deadline
- Ability to work autonomously and as part of a team
- High level of computer literacy and presentation skills
- A desire to foster and work within a team committed to service
Function:
Countries & Business Development