Guest Services Agents

3 days ago

New Zealand Cordis Hotels Full time

We are looking forGuest Service Agentsto join our front office.

Be part of the first impression in delivering a heartfelt kiwi service to our guests. This role will have you delivering afriendly, efficient and accurate service on the front desk.

**About the Role**

Youll need to be able to work morning and afternoon shifts, including weekends.

Your responsibilities will include:

- Ensuring every guest has an outstanding stay and becomes a loyal Cordisguest
- Connect with our guests to give each a personalised stay - WOW them
- Increasingsales through up-selling andcross selling
- Resolvingcustomer concerns with empathy and understanding and with the highest priority us
- Oh, and checking guests in and out of the hotel
- Experience in a similar role is preferred but training is provided.
- A plus would be an applicant to haveexperience with OPERA - so you can hit the ground running.
- A high level of English comprehension and impeccable personal grooming.

**Benefits**:
Cordis isnot just about delivering a memorable experience for our guests but an amazing experience for you. So if you are ready, we will reward you with:

- Free Duty meals
- Discounted car-parking. $4 per day
- Uniform and shower facility provided
- Complimentary nights at Cordis and Langham hotels overseas
- Work anniversary gifts and cash vouchers
- Colleague referral programme with cash bonus up to $1000.

**What now**

Cordis means heart in latin so, if this vacancy has got your heart excited, get in touch by clickingApplynow

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