Sales Development Representative

As a Sales Development Representative at Enlighten Designs, you'll be instrumental in driving sales success by increasing the volume and quality of sales-qualified leads. You'll process inbound enquiries, lead outbound campaigns, and support the continuous improvement of our marketing efforts. **Key Responsibilities**: - Process and respond to inbound enquiries with a friendly, natural touch. - Transition marketing-qualified leads into sales-qualified leads, showcasing your competent and confident approach. - Conduct targeted outbound call campaigns, inspiring potential clients with our creative solutions. - Support continuous improvement in marketing campaigns and business processes, staying current with the latest tools and trends. - Progress selected sales-qualified leads through to the final sale, displaying your expert knowledge in a helpful, unpretentious manner. - Communicate product features and benefits clearly, consistently, and with integrity. - Follow up on requests for information in a timely, human-centred way. - Enter data into our systems or our partners' systems, as required. - Produce insightful reports to track progress and performance. - Provide secondary cover for reception, phones, and client care functions, showcasing your friendly and approachable nature. **What are we looking for?** - A bachelor's degree in sales, marketing, communications, business, or related field. - Ideally, 2-3 years of experience in digital marketing, lead generation, or sales, preferably in a similar industry. - Proven track record in managing inbound enquiries, outbound campaigns, and lead nurturing processes. - Proficiency in using marketing automation tools, CRM platforms, and analytics tools (such as Google Analytics) to monitor and optimise campaigns. - Experience with platforms like ZoomInfo, Sales Rocks or LinkedIn Sales Navigator would be ideal. - Exceptional verbal and written communication abilities to effectively convey product features and benefits, interact with clients and colleagues, and create compelling marketing materials. - The ability to analyse data, track performance, and adjust strategies to optimise campaign results. - A creative thinker who can devise innovative solutions and strategies to improve lead generation and sales processes, embodying our value of creativity. - Comfortable working in a fast-paced environment, adapting to new tools, technologies, and market trends. - Demonstrates a commitment to continuous learning and personal growth. - A collaborative attitude, able to work well with cross-functional teams, including sales, marketing, and client care. - Embraces our value of being connected by fostering strong relationships with colleagues and clients. - A strong focus on understanding and addressing the needs of potential clients, providing excellent customer service, and building lasting relationships. - A natural fit with Enlighten Designs' brand personality, tone of voice, and values. **What's in it for you?** - Amazing career development opportunities and the ability to add huge value to our business. - A culture of learning and development where you are supported to continually develop and grow. - An office in the heart of Hamilton CBD; close to the best cafes and restaurants. We are a quirky and fun team who love to take a break from our work for 3pm hacky, Friday night drinks, lunchtime boardgames and regular team lunches You'll soon learn we take every opportunity to celebrate, starting with all team members getting delicious "cakebox" cakes on their birthday. Our talented team agree that there’s nothing better than contributing quality solutions to the digital world and bringing people together to share experiences. If you agree with this, then you’ll probably fit in here pretty well