Account Manager

**Exceptional People Exceptional Care**:**Radius Care is a New Zealand owned and operated company; we specialise in health and aged care for the elderly and disabled. Currently we have 24 locations nationwide, employing over 1800 staff and providing professional aged care for more than 1700 residents. We are one of the leading health care providers in New Zealand.

**Location**:Radius Support Office, Level 4, 56 Parnell Road, Parnell, Auckland

**Hours of work**:12 months fixed term, 40 hours per week, Monday to Friday
- Note: Radius Care cannot support work visas/visa changes for this role_

**About the role**:
Are you an experienced Accounts Receivable professional with a passion for accuracy, reconciliation, and making a difference in the aged care sector? Radius Care is seeking a dedicated Account Manager - Receivables to join our Support Office team on a 12-month fixed-term contract. This role is ideal for someone who thrives on solving complex reconciliation challenges and is ready to help us clear a backlog while supporting our care homes and residents with compassion and professionalism. You’ll be part of a supportive, purpose-driven team that values compassion, accuracy, and continuous improvement. This is a great opportunity to contribute meaningfully while developing your skills in a dynamic environment.

**Key Focus Areas**:

- Lead the reconciliation of resident accounts and aged trial balances.
- Investigate and resolve discrepancies across multiple billing streams.
- Provide detailed account reconciliations and support internal/external audits

**Other Responsibilities**:

- Support general AR functions including billing, payment monitoring, and reporting. - Assist the Credit Controller with administrative tasks such as mail merges and document preparation.
- Managing the AR ledger for allocated care homes.
- Partnering with facility teams, residents, and families to ensure billing accuracy
- Processing admissions, changes, and billing adjustments.
- Supporting month-end processes and reporting.

**What You'll Bring to the Role**:

- 3+ years’ experience in accounts receivable or similar roles.
- Strong reconciliation, attention to detail and analytical skills.
- Advanced Excel skills and proficiency in accounting systems.
- Excellent communication and empathy, especially when working with elderly residents and their families.
- A collaborative, solutions-focused mindset.

**We offer**:

- Fortnightly pay, with fixed hours
- Access to discounts and benefits via our staff app
- Modern, open-plan office with fabulous kitchen
- Free barista coffee on Mondays
- Friendly, supportive team
- EAP (Employee Assistance Programme)

**Where Care Meets Career - Radius Care**

Radius Care supports equality and diversity in our workforce. We are committed to providing equal employment opportunities, development of your career pathway, and a safe and healthy work environment. We welcome all applicants, regardless of gender, ethnicity, marital status, age, disability, sexual orientation, and religious beliefs; we value the experience that you will bring to our organisation.
- E kaha tautoko ana a Radius care i te ōritetanga, me te kanorau ā ō tātou nei kaimahi. E pirihonga ana mātou ki te whakaroto i ngā whiwhinga mahi whakaōrite, me te whakawhanake i tō umanga ngaio. Āno hoki, kia haumaru, kia hauora hoki tō tātou whaitua mahi. Tēnei te mihi maioha ki a kōutou, ngā kaitono kātoa. Āhakoa nō hea koe, āhakoa te pakeke, tō ira tangata rānei. E whai tīkanga ana tō tātou nei rōpu whakahaere, i ngā wheako whaiaro maha kei a kōutou kātoa._